Community
cancel
Showing results for 
Search instead for 
Did you mean: 
EDea
Beginner
1,555 Views

NUC7I3BNK - Randomly no sound over HDMI and BIOS changelog question

Hello Intel !

Thanks for your awesome NUC's !

2 questions though :

I'm using a NUC7I3BNK,

- Randomly I get no sound over HDMI, my amp says PCM usually and after a reboot or many sometimes, it says audio signal unknown. My NUC has an "old" firmware, I was wondering if there was fixes/tweaks on newer BIOS revisions about that and if you would advise me to update it?

- Is there a place on this website where we can see some sort of changelog of all of the BIOS revisions/updates, that would be really helpful to me, thanks

Tags (1)
0 Kudos
3 Replies
idata
Community Manager
54 Views

Hello, Elmidea.

 

 

Thank you very much for taking the time to reach the Intel® Communities Team. It is really good to hear you are happy with your Intel® NUCs.

 

 

I understand you are facing some issues with your NUC since it randomly gets no sound. Allow me to help you regarding this issue you are facing.

 

 

I would highly recommend performing a BIOS update, in order for you to achieve so, please download the latest BIOS version by clicking https://downloadmirror.intel.com/27397/eng/BN0060.bio here.

 

Then to complete the installation please follow the steps listed on the following link: https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html

 

 

I addition, I recommend you to go to the https://downloadcenter.intel.com/ Intel® Download Center, on the search bar type the model of your NUC and then filter the search by your Operating System and update the Graphics and Sound drivers.

 

 

Regarding your question about the changelog for all the BIOS revisions please click https://downloadmirror.intel.com/27397/eng/BN_0060_ReleaseNotes.pdf here so you will be able to check the Release Notes of the latest BIOS Version 0060; you can find in this document the change log. For future references, for every new BIOS version is updated you will find the Release Notes PDF on the Release Notes section on the Intel® Download Center. Please refer to this link from the latest BIOS version: https://downloadcenter.intel.com/download/27397/BIOS-Update-BNKBL357-86A- https://downloadcenter.intel.com/download/27397/BIOS-Update-BNKBL357-86A-

 

 

 

Antony S.
EDea
Beginner
54 Views

Thanks a lot for your help Antony,

I read all of the changelog fixes on the link provided but I couldnt see anything about HDMI / Audio fixes, but I guess that there's many undocumented tweaks, updates and fixes in there too, i'm gonna try and update to the latest BIOS (0060) as advised, I downloaded the 0061 a few days ago but it got removed for now. I'll update this topic whatever it fixes my issue with audio or not, thanks again!

idata
Community Manager
54 Views

Hello, Elmidea.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached in the post above and the results.

 

 

 

Antony S.