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TKH
Beginner
1,076 Views

NUC7PJYH - bluetooth on Linux - Logitec K810 keyboard

No of the distros I tried (Debian 9 - not a surprise, Debian 9 testing - slightly suprising, Antergos - I had hoped this would) seems to support bluetooth device of the Nuc. The furthest I got was on Antergos as I could (after installing bluez and bluez-utils) turn bluetooth on and the scan discovered the device, but then pairing was not possible as the app asked me to enter a pin it suggested and then crashed; on the command line using bluetoothctl gave me a Logitech K810 prompt, but then again I could not pair. Under Debian I did not even get the OS recognize the bluetooth device correctly. Can anyone please help? Is there some firmware package I can/need to download from somewhere? Do I need to download driver code somewhere and maybe compile it? Or is my keyboard just not supported?

Thanks

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5 Replies
Diego_S_Intel
Employee
141 Views

Hello TKH, Thank you for joining our Intel(r) Community. In this case, I regret to inform you that Intel ® does not test and validate Intel® NUC on Linux* (drivers or features), however we know that a lot of NUC owners are using is successfully on many different Linux distros. Based on the description of your issue, it all points to be a driver communication issue. Have you tried to use the actual keyboard into another supported OS such as Windows 10*? We strongly suggest to you check your Linux* distro's website and forums for peer assistance with this issue: https://forum.antergos.com/ Also, feel free to check the list of Supported Operating Systems for Intel® NUC Products: https://www.intel.com/content/www/us/en/support/articles/000005628/mini-pcs.html?_ga=2.102638402.210... I hope this helps. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
Vladimir_S
Beginner
141 Views

Hi,

 

My NUC model (NUC7i5BNH) is different from yours and I never tried any bluetooth devices on my computer. In first I installed Ubuntu 16.04 and, currently, I am running Ubuntu 18.04.

 

However there are some reports on bluetooth support in newest Ubuntu versions:

 

(1) NUC blog https://nucblog.net/2018/05/gemini-lake-pentium-nuc-review-nuc7pjyh-games-linux-htpc/

(2) NUC blog https://nucblog.net/2018/04/gemini-lake-nuc-review-nuc7cjyh-linux-htpc-conclusions/

 

Vladimir.S

Diego_S_Intel
Employee
141 Views

Hello TKH, We just wanted to double check if you still need further assistance. Please don’t hesitate on contacting us back. I hope to hear from you soon. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
Diego_S_Intel
Employee
141 Views

Hello TKH, We just wanted to check if you still need help. I hope to hear from you soon. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
Diego_S_Intel
Employee
141 Views

Hello TKH, We just wanted to check if you still need help. We are closing your case as we have not heard anything back from you however feel free to call us back if more assistance is needed. Regards, Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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