have many problems with integrated wlan adapter (AC8265)
in my nuc after connecting to wi-fi network my nuc going to "comatose"
She not response on mouse or keyboard
on windows logs has many errors like this
Имя журнала: System
Дата: 04.02.2018 23:50:11
Код события: 5002
Intel(R) Dual Band Wireless-AC 8265 : Обнаружено неправильное функционирование адаптера.
Intel(R) Dual Band Wireless-AC 8265
amount of this errors around 5000+ on 1 work session with nuc
I have full updated Windows 10 1709
Driver version with errors 126.96.36.199 and some 19.X.X.X
I'm sorry if post have error, my English is not perfect
Do you have the same behavior if you establish internet connection by wire?
I will like to know more about the system configuration.
Please download, run and attach the results form the Intel® System Support Utility for Windows.
1. Download the Intel® System Support Utility and save the application to your system.
2. Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3. To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
4. Reply with the saved file as attachment
i'm misspelled. sorry
Errors not appears when i use wired connect and wlan turn off
This errors appears when i try connect to my wireless netwok or still connected
sometimes errors appears when adaptor is turn on but not connect to wireless
Thanks for the reply. Verifying system logs, the NUC BIOS, and wireless drivers are up to date, however; the Wireless adapter is showing several errors and this is the reason for the performance behavior.
If the issue continues, I'll suggest replacing the Intel® NUC due to a defective wireless adapter.
Please reach out our local warranty team in your area. ( you may need to change the country or geographical area )