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Beginner
1,491 Views

NUC7i3BNH cannot output sound to marantz 1501

Hi

My NUC7i3BNH cant seems to be able to output any sound to my Marantz NR1501 AV receiver. Even the display to the TV via the AV receiver is also quite unstable.

Anyone has this problem? able to help?

Many thanks.

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5 Replies
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New Contributor I
9 Views

Welcome to our nightmare.

What resolution are you running from the NUC to your AVR. Change it to 1920x1080 @ 60hz, then reboot NUC, TV and AVR. With the HDMI audio settings advanced tab change the setting to 16bit 48000 hz (dvd quality)

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Beginner
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The settings are correct.

Do you experience the situation whereby there is display during the boot up, but when it goes into the log in screen, the Marantz AV does not recognise the HDMI input and display "No input detected"?

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New Contributor I
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No sorry, my problems are different. Screen flickering and complete loss of screen when watching any type of video in full screen and when using the mouse.

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Community Manager
9 Views

Hi Juztinwee,

 

 

I understand you have a problem outputting sound through AVR. Let me help you on this matter.

 

 

I would like to know if you were able to update the latest Intel® https://downloadcenter.intel.com/download/27057/BIOS-Update-BNKBL357-86A-?product=95066 NUC BIOS and the latest graphics drivers version https://downloadcenter.intel.com/download/27058/Graphics-Intel-Graphics-Driver-for-Windows-15-46-?pr... 4771

 

 

Please let me know your findings.

 

 

@ vs2 I am sorry for the inconvenience about this flickering issue. There is a discussion going on about this problem, please take a look at the link below:

 

/message/490689# 490689 https://communities.intel.com/message/490689# 490689

 

 

Regards,

Allan J.

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Community Manager
9 Views

Hi Juztinwee,

 

 

I was reviewing this issue and I would like to know if you tried the latest Intel® NUC BIOS and the latest graphics drivers. Thank you for your time.

 

 

Allan J.
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