My NUC7i3BNH is sick. The screen flickers and is totally useless last two weeks.
It's running BIOS 0061
Driver version 4901
Windows 10 version 1709 with all Windows Updates
Connected to a Samsung UE55JS8005 with an HDMI 2.0 Premium cable.
It's been working fine since I got it about a year ago.
In the beginning I thought it was a driver problem, so cleaned out 4664 with Display Driver Uninstaller. Didn't work. After that I did a factory reset of Windows. Didn't work, and now it was not possible to reinstall Windows due to all the flickers and blackouts on the TV.
Disconnected the NUC and took it downstairs to my other computer and connected it to my Dell U2713, and that worked fine.
So it seems like it's having problems with my 4K HDR Samsung TV.
My other NUC7 is connected to a projector (Benq W2000) and that works perfectly.
Doesn't help reducing resolution to 1920x1080.
Video of the screen flickering:
https://www.dropbox.com/s/bscdla2ex43dl4r/2018-01-19%2021.12.05.mp4?dl=0 Dropbox - 2018-01-19 21.12.05.mp4
Please help me, I'm running out of ideas.
I've been following this thread, seems like the same problem, but updating drivers to 4901 didn't solve my problem.
From the video, this looks to me like there is a hardware problem. Some things to try:
If one of these doesn't fix it, you may have had a failure in your DP-to-HDMI IC. In this case, the only resolution would be to have Intel replace the unit. To initiate this process, you need to directly contact Intel Customer Support. Here is contact information, sorted by geography:
http://www.intel.com/content/www/us/en/support/contact-support.html# @11 Intel Customer Support Contact Information for US and Canada
http://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html Intel Customer Support Contact Information for Europe, Middle East and Africa
http://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html Intel Customer Support Contact Information for Asia-Pacific
http://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html Intel Customer Support Contact Information for Latin America
You can also attempt to do this via the chat service (available here: http://intelsupportchat.force.com/icslivechat/ics_tech_desktop_ww_english_Chat Intel Customer Support Chat Service), but understand that this is English-only and is subject to the 9-5 hours in the Pacific Timezone.
Hope this helps,