Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cfchoo
Beginner
156 Views

NUC7i5 crash after update RST driver.

My NUC7i5 crashed after install the latest RST driver thru DSA. Need help to fix it. 

 

Labels (1)
0 Kudos
3 Replies
Maria_R_Intel
Moderator
138 Views

Hello cfchoo,


Thank you for posting on the Intel* Community.


I was checking the picture you provided and it seems like the internal UEFI was activated.


Please, follow the below steps.


  1. Press F2 during boot to enter BIOS Setup.
  2. Go to Advanced > Boot > Boot Configuration.
  3. In the Boot Devices list, please remove the checkmark on "Internal UEFI Shell".
  4. Press F10 to exit and save the BIOS Setup.


Please, let us know the outcome.


Best regards,

Maria R.

Intel Customer Support Technician



0 Kudos
cfchoo
Beginner
130 Views

turning off the UEFI, it let me got into windows repair mode. Windows wasn't able to repair the boot up. look like DSA detected the wrong RST driver for me to install and corrupted the windows.

Tags (1)
0 Kudos
Maria_R_Intel
Moderator
113 Views

Hello


Thank you for your response.


If you're unable to complete the Windows* recovery, the next step will be to reinstall/repair the Operating System. Since you are using an Intel® NUC Kit NUC7i5BNHX1 which does not include the Operating System, please contact Microsoft* for the proper instructions to complete this.


I will proceed to close this thread, If you need further assistance please create a new thread and we will gladly assist you. 

  

Best regards, 

Maria R. 

Intel Customer Support Technician 


0 Kudos