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NUC7i5BN wireless connection issues with ethernet and wifi connect

slam5
Beginner
1,050 Views

Hi,

model: NUC7i5BN

OS: Ubuntu 16.04

I have a NUC7i5BN, using ethernet cable to connect with other PC and using wifi connect Internet. Sometimes, after reboot will found that wifi interface is missing.

`iwconfig` show that wifi interface missing, and `iwlist scan` is no result.

I try to `modprobe iwlwifi` cannot make wifi work.

Also grep iwlwifi in `dmesg`, show nothing.

Also try to edit /etc/network/interface file:

it cannot select other ssid in network manager even wifi is work, but it can connect to internet.

It cannot connect internet if wifi interface is missing

Is there any idea?

Thanks you very much

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1 Reply
idata
Community Manager
110 Views

Hello shadowdk3,

Thank you for posting.

Intel provides limited support for Linux. For this particular scenario we recommend you to check with Ubuntu support site: https://www.ubuntu.com/ The leading operating system for PCs, IoT devices, servers and the cloud | Ubuntu

For more information visit the following sites:

https://www.intel.com/content/www/us/en/support/articles/000005628/mini-pcs.html Supported Operating Systems for Intel® NUC Products

https://www.intel.com/content/www/us/en/support/articles/000030985/mini-pcs.html Troubleshooting Linux* Issues on Intel® NUCs

Amy C

Intel Customer Support Technician

Under Contract to Intel Corporation

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