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New Contributor I
1,884 Views

NUC7i5BNK Screen flicker come back with Windows10 1803

Dear all

I updated my NUC os to Windows 10 1803 by new installation today, and find that the Screen flicker come back with my 4K@60Hz monitor.

Since I have to may work at daytime, so I have not do anyother test yet.

Do anyothers has similar problem like me?

Regards

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8 Replies
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Super User Retired Employee
45 Views

I heard this through another source earlier today. Uninstall the graphics driver and then reinstall using latest available in the Intel Download Center.

...S

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New Contributor I
45 Views

Hi Scott Pearson

Thanks for your quick reply.

win10-1803 has already updated the igx driver to the latest one 4973 automatically but NUC still flicked.

but I will re-updated it later anyway.

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Beginner
45 Views

Version: 24.20.100.6025 (Latest) << Did you try the Day 0 driver from Intel?</span>

https://downloadcenter.intel.com/download/27680/Graphics-Intel-Graphics-Driver-for-Windows-10?produc... Download Intel® Graphics Driver for Windows® 10

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Beginner
45 Views

I have the same NUC delivered to me yesterday and I messed with it today.

I dont have any flicker on my dual mon. setup 1440p via dp & 1080p via hdmi.

I used the day0 driver per my previous post.

I want to try the latest driver from the NUC support page (which is older than the day0 driver) but for love of god I can't figure it out to install it lol.

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New Contributor I
45 Views

It seems that the 0day driver dose not have any use. I evan got a totally black screen today with the 0day driver.

……

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Community Manager
45 Views

Hello WW6302

 

Thank you for contacting us.

 

I understand that you are experiencing flickering issues on your Intel® NUC NUC7i5BNK after the latest Windows* 10 update.

 

In order to try to get the issue fixed we will need you to totally disconnect your machine from the internet, and then uninstall all the graphic drivers from you machine until the basic display driver is exposed.

 

In order to do it, please go ahead and click on the "Uninstalling the Intel Graphics Driver via the Device Manager Method" option on the following link:

 

https://www.intel.com/content/www/us/en/support/articles/000005598/graphics-drivers.html?_ga=2.12338... https://www.intel.com/content/www/us/en/support/articles/000005598/graphics-drivers.html?_ga=2.12338...

 

Please note that you may need to reboot 2 or maybe 3 times your machine after uninstalling the drivers, so you can make sure that you got rid of them.

 

After that, please go ahead and perform a manual installation of the latest drivers for your machine, here's the direct download: https://downloadcenter.intel.com/download/27628/NUCs-Intel-HD-Graphics-Driver-for-Windows-10-for-Int... https://downloadcenter.intel.com/download/27628/NUCs-Intel-HD-Graphics-Driver-for-Windows-10-for-Int...

 

Please go ahead and try to update the drivers through a manual installation.

 

You will find all the steps here:

 

https://www.youtube.com/watch?v=S1KzoQDjMMY

 

The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.

 

I hope to hear from you soon

 

 

Best Regards,

 

Diego S.

 

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Community Manager
45 Views

 

Hello WW6302,

 

I was checking your case, and I just wanted to know if there is anything else that we can do for you at this time.

 

Please do not hesitate on replying back if you need more assistance.

 

Best Regards,

 

Diego S.

 

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New Contributor I
45 Views

Hi Diego S.

The screen flicker has been removed by disconnect internet, remove and re-install igx drivers manually.

Thanks!

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