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- NUC7i5BNK can't update the thunderbolt 3 firmware
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BBear
Beginner
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05-02-2018
06:47 PM
1,050 Views
NUC7i5BNK can't update the thunderbolt 3 firmware
Per the instruction guide, a TB3 is required to be connected during the update.
However, I am only using a USB-C to full DP cable to connect to my Dell 1440p monitor and it gave me an error.
Is there another way to update it?
Thanks.
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idata
Community Manager
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05-03-2018
02:21 PM
64 Views
Hello bigbear,
I understand that you are currently experiencing issues when trying to update the firmware of the thunderbolt* port.
Regarding this, as long as the cable is an actual thunderbolt* cable (It has the thunderbolt* symbol on it) there should not be any problem with the installation of the firmware. If there is an error then please provide me with a screenshot of it so I can use it as a reference.
Regards,
David V
BBear
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05-03-2018
04:28 PM
64 Views
Hi David,
I suspect it is only DP not TB3.
Do I need to install the TB3 driver if I am only using Display port?
Thx.
idata
Community Manager
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05-04-2018
04:10 PM
64 Views
Hello bigbear,
Thank you for your response,
It should not really be necessary to be honest. The firmware is actually to improve the connectivity between the Thunderbolt* devices and the unit. Since you are using it to connect via display port it should not really be needed.
Regards,
David V
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