I've recently purchased a NUC7i7BNH along with a 256gb SSD, 32gb RAM and M2 Optane module.
After putting it all together I can power on the unit, but there is no output via HDMI. I've tried to my Samsung television and to my Dell monitor, using a combination of different HDMI cables. In each case I see a "No HDMI signal" error. I know these cables are good because they work with other devices.
The unit powers on (solid blue light) and the fans are running. There's no indication of any other issue.
Any thoughts or suggestions?
I'm thinking something is wrong with the HDMI port/component and it may be necessary to get it looked at under warranty.
I understand the Intel® NUC connected via HDMI does not get any signal. I apologize for the inconvenience. Let me help you on this matter.
I always recommend a BIOS recovery on this type of situations. You need to download the .bio file of the BIOS and follow some instructions at:
Download the .bio file at https://downloadcenter.intel.com/download/27397/BIOS-Update-BNKBL357-86A-?product=95065 https://downloadcenter.intel.com/download/27397/BIOS-Update-BNKBL357-86A-?product=95065
Additionally, check this link for more troubleshooting tips:
Hope it helps
I apologize for the inconvenience.
At this point, I recommend contacting Intel support and submit a warranty ticket at https://www.intel.com/content/www/us/en/support/contact-support.html https://www.intel.com/content/www/us/en/support/contact-support.html
Please select Intel® NUC for warranty service.