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DRobe10
Beginner
1,967 Views

NUC7i7BNHX1 Disk O (C) running at 100%

Hi There

I have a NUC7i7BNHX1 kit with the below installed and the disk is constantly running at 100%. I've installed Windows 10, Lightroom, Windows Office, Canon printing and the below options.

System Memory Patriot SO-DIMM 8GB KIT DDR4 2133MHz CL15

Hard Drive Seagate BarraCuda Laptop 3TB (FP996j1d).

It's running like a paraplegic puppy. I done all the standard online Windows improvement techniques and tried to make sure the memory is saving to the correct place but I am at the limit of my someone minor talents. Can someone help pleas, it's driving me insane!

Much appreciated

Dean

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7 Replies
idata
Community Manager
422 Views

Thank you very much for contacting the Intel® Communities Team, Deanothumper.

 

 

For me to assist you better please attach to me the report that https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91... Intel® System Support Utility will generate. Furthermore, I would highly appreciate if you can provide a screenshot of the Windows* Task Manager > Performance Tab > Click on Disk to filter the process in descending order.

 

 

 

Antony S.
DRobe10
Beginner
422 Views

Hi Antony

Thank you for helping.

I have attached the report and screen shots of the resource monitor and task manager (anything pertaining to memory).

Much appreciated

Dean

DRobe10
Beginner
422 Views

Lots of cat and mum file requests if that is of any help?

idata
Community Manager
422 Views

Thank you very much for your reply and the information provided, Deanothumper.

 

 

Have you run any 3rd party diagnostic tool to check if your HDD is healthy? If not, please try with the https://www.seagate.com/files/www-content/support-content/downloads/seatools/_shared/downloads/SeaTo... Seagate* Seatool and share with us the results. I would like to know as well if you have tried using another HDD with Windows® 10 installed. Furthermore, I can see that your BIOS is outdated, please download the https://downloadcenter.intel.com/downloads/eula/27571/BIOS-Update-BNKBL357-86A-?httpDown=https://dow... 0062 version and use the following guide in order to update it: https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html

 

Additionally, by checking the screenshots attached, it seems that some Windows* tasks are making the disk utilization to be high, you might want to verify with Windows* Support if there is a way to de-activate that or if there is any other step you can try.

 

 

 

Antony S.
idata
Community Manager
422 Views

Hello, Deanothumper.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached to the post above and the results.

 

 

 

Antony S.
LeonWaksman
Super User
422 Views

From the attached image of the Resource Monitor, looks that your NUC is in process of Windows updating. If the problem still exist, open the folder C:\Windows\SoftwareDistribution and delete all its contents (don't worry, Windows will rebuild everything).

Leon

DRobe10
Beginner
422 Views

Hi All

I ended up testing every element of the NUC and eventually (which I should have done first) did a clean boot with only Windows processes running and had the same issue... the updates were killing m

Loaded up Windows 10 again and no more issue... hopefully that will continue... it was good to know if was nothing to do with the NUC, or disk.

Much appreciated

Dean

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