Intel® NUCs
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NUC8安装XTU无法启动

Par1
Beginner
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NUC8安装XTU无法启动

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4 Replies
Par1
Beginner
374 Views

提示缺少驱动

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Alberto_R_Intel
Moderator
353 Views

Par1, Thank you for posting in the Intel® Communities Support.

 

Just to let you know, we only provide support in English language and currently, we are using a translation tool.

 

In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the complete model of the Intel® NUC?

Is this a new Intel® NUC?

When did you purchase it? (For Warranty Purposes)

Was the Intel® XTU working fine before with this specific Intel® NUC?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this issue?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

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Alberto_R_Intel
Moderator
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Hello Par1, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Moderator
270 Views

Hello Par1, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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