Intel® NUCs
Support for Intel® NUC products
12513 Discussions

NUC8 no power button menu no front panel LED

efcoc
Novice
260 Views

My NUC8i7BE does not boot anymore. The +5V standby green LED on the board is on, but there is no LED on front panel nor on power button. There is also no HDMI display. The USBs have power. I've tried to place bios on USB stick and power up with security jumper removed, but still nothing happening. I am not able to get any power button boot menu to show up.

0 Kudos
1 Solution
efcoc
Novice
210 Views
Found the problem was that bios battery was totally dead. I replace one, NUC is now booting up normally.

View solution in original post

8 Replies
n_scott_pearson
Super User Retired Employee
251 Views

Sounds like either a power component on the board has failed or the power brick is unable to generate the amperage necessary for normal operations. I would attack the latter possibility first; try using a different power supply.

Hope this helps,

...S

efcoc
Novice
241 Views

I do see 3.3V on the front panel header for the power button switch. Can this possibly be a corrupted bios? 

n_scott_pearson
Super User Retired Employee
232 Views

Yes, that's a possibility as well. Did you interrupt an update?

efcoc
Novice
229 Views
No, was not doing an update. I was only blowing dust off from the motherboard while power was removed. The PC was kind of running hot before.
efcoc
Novice
221 Views
Is there a way to program the bios in this case?
n_scott_pearson
Super User Retired Employee
220 Views
It you can't do it via CMOS reset followed by jumper-based BIOS Recovery, then no, there is no way to update it.
...S
efcoc
Novice
211 Views
Found the problem was that bios battery was totally dead. I replace one, NUC is now booting up normally.
Steven_Intel
Moderator
194 Views

Hello efcoc,


Thank you for posting on the Intel® communities.


I am glad you were able to solve the issue. Thank you for sharing this fix. Since the thread is now solved, we will close it. 


If you need any additional information, please submit a new question, as this thread will no longer be monitored.  


Best regards,


Steven G.

Intel Customer Support Technician.


Reply