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NUC8CCHKR + Windows Server 2019 performance problem (Half frequency)

kurin-sergei
Beginner
257 Views

When working, the CPU reaches only 1.1 gigahertz, but if I use ThrottleStop, the frequency rises to 2.3 gigahertz. How to make windows do it itself without third-party programs? Or how can I change the cpu multiplier from windows not from the bios

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4 Replies
DeividA_Intel
Moderator
237 Views

Hello kurin-sergei, 

  


Thank you for posting on the Intel® communities.   



I would like to share some important pieces of information:




1. Intel recommends running the unit at the base frequency (1.10 GHz), having it running above this frequency may damage the processor. Your CPU is not compatible with overclocking and you should not change the frequency manually or with 3rd-party-tools.


2. Turbo boost is an option that increases the CPU frequency based on the task to perform and is controlled automatically bt=y Windows, this means that you are not able to change the frequency manually. Windows will determine when is needed and for how long it will be boosting the CPU frequency. This feature can be enabled at the BIOS and if the option does not appear is because it is not compatible with the unit NUC/CPU.


3. Bear in mind that Windows Server 2019 is not a validated operating system for this NUC (Intel® NUC 8 Rugged Kit NUC8CCHKR). This nuc supports Windows® 10, Windows® 10 IoT Enterprise, and Ubuntu 18.04 LTS, using an unsupported operating system may cause unexpected issues and we may not have drivers for that operating system. 


4. In the following link, you will find the supported Operating system for your Nuc: drop-down menu> Intel® NUC with 

Intel® Celeron® Processor. Also under the drop-down menu> Intel® NUC with 9th generation Intel Core Processor, you will find some NUCs compatible with Windows® Server 2019.


- https://www.intel.com/content/www/us/en/support/articles/000005628/intel-nuc.html



If you need further assistance, please let me know.




Regards,  


Deivid A. 

Intel Customer Support Technician 


kurin-sergei
Beginner
218 Views

My management believes that windows server is a more reliable system for working around the clock. And I'm looking for a way to make windows server work as fast as windows 10 without using third-party programs. If I increase the multiplier as windows 10 does, then everything will fall into place. What is responsible for changing the PROCESSOR multiplier, windows 10 somehow changes it?

AlHill
Super User
216 Views

Tell your management that only Windows 10 is supported on that NUC, otherwise they are not supported.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

DeividA_Intel
Moderator
194 Views

Hello kurin-sergei, 



Based on our research, we found the following information:



1. Your processor does not support Turbo boost, however, it has a technology called "Burst Frequency" that increases the frequency for a very short time, and there is no way to control it manually.


2. The operating system can affect or have some control over the frequency of the processor due to the fact that some operating systems may be for home, business, school use.


3. Bear in mind that your operating system is not validated for client systems (like your NUC), if you want to use the current operating system for its efficiency I recommend you to check with Microsoft for drivers and support.


4. Due to that the CPU can not be overclocked and it does not support Turbo boost, you are not able to increase the CPU frequency to a fixed frequency. Also, keep using a 3rd-party tool to increase it may damage your NUC. 




Regards,  


Deivid A. 

Intel Customer Support Technician 


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