Recently purchased the NUC817HVK with is now up and running. I also purchased a Samsung 4k freesync monitor at the same time.
I found out to use freesync that I need to use displayport rather than HDMI. However when I connect the displayport I don't get anything on the display, it looks like it is connected as it doesn't show no signal but nothing shows up.
Have tried different resolutions/refresh rates etc but no luck. Any help appreciated.
Please download and install Intel System Support Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Download Intel® System Support Utility for Windows* . After installation of this utility, run it and perform system scan. Save the generated report and attach the txt file to your post.
1. Please download and install Chipset Driver : https://downloadcenter.intel.com/download/28217/Intel-Chipset-Device-Software-for-Windows-10-64-bit-... Download Intel® Chipset Device Software for Windows® 10 64-bit for the Intel® NUC Kit NUC8i7HNK, NUC8i7HVK
2. Please download and install Management Engine Driver: https://downloadcenter.intel.com/download/28215/Intel-Management-Engine-Consumer-Driver-for-Windows-... Download Intel® Management Engine Consumer Driver for Windows® 10 64-bit for the Intel® NUC Kit NUC8i7HNK, NUC8i7HVK
I installed both the chipset driver and the management engine driver (why doesn't the intel update software install these???) and it made a small difference in that I could see the screen for 1/2 sec. I decided to get a new cable to see if that would fix the problem and thankfully it did.
Thanks for your help.
PS When I did the original install I had display problems with HDMI and wasn't able to resolve until I disconnected the CMOS battery as per your suggestion in another post, so thanks again. Not sure why you need to do this with a brand you piece of kit???