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Novice
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NUC8i3, win says there is no network hardware??

With NUC plugged into router, there is no internet connection

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6 Replies
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Super User Retired Employee
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There are multiple NUC models that NUC​8i3 might describe. Please provide full model number.

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Novice
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Nuc8i3beh​

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Super User Retired Employee
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Ok, basic questions first.

Did you install the Ethernet driver package? If so, what version?

Is your router configured to only allow connections if, for example, MAC address matches?​

...S​

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Novice
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Thanks for your help. I downloaded the driver bundle and have been going thru them but so far haven't found the correct one. The router is configured​ correctly and has no problem with the other computers.

In the device​ manager there are a bunch of items listed under network, all having a peculiar bang mark. I'm not looking at it now, I'm sure it isn't "network" heading but something related to that.

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Super User
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  1. You are looking for Intel Gigabit Ethernet Network Connection Driver for Windows 10 for Intel NUC. The file name is: LAN_WIN10_64_24.1.exe
  2. For Wifi Connection you will need to install Intel® Wireless Technology-Based Driver for Intel® NUC. The file name is: WIFI_WIN10_64_21.10.1.exe
  3. .For Bluetooth Communication you need Intel® Wireless Bluetooth® Driver for Windows® 10 64-bit for Intel® NUC. The file name is: _WIN10_64_21.10.1.exe
  4. However in order to have Windows recognize your hardware, you need to install the Chipset Software: chipset_win10_10.1.15.3.zip and Management Engine Consumer Driver: ME_Consumer_Win10_64_1909.12.0.1236.zip
  5. All the above mentioned driver and also the latest Bios file, you may download from the Intel Download Page for your NUC: https://downloadcenter.intel.com/product/126150/Intel-NUC-Kit-NUC8i3BEH
  6. If you prefer to update/install your drivers automatically, you may use Intel Driver & Support Assistant: https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html?iid=dc_IDSA . However the two drivers mentioned in paragraph 4, you should download and install manually.

 

Leon

 

 

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Novice
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Thank you, I had downloaded the bundle and with your help everything is working.

I appreciate it.

Regards, Jack