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DAulm
Novice
656 Views

NUC8i3CYSM no sgx? so no UHD playback?

Hi, I've recently bought the NUC8i3CYSM. One of the things I'd like to use it for is playback of UHD-movies. I've got an external UHD-drive and a compliant 4K-screen. For playback I'm using the latest Cyberlink Power-DVD version. When I try to play a 4K-disc, the system states that i need Intel sgx installed, but when I download the sgx app from the Windows store, it sais it cannot activate the sgx. I also cannot find a sgx option in the BIOS of the NUC. Does this mean this option is not available? So I will never be able to playback UHD movies with this NUC? In that case I will have to return it. Thank you for your reply!

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8 Replies
LeonWaksman
Super User
141 Views

If your are looking for NUC model that supports Intel Software Guard Extension Technology, you will find it in NUC7ixDNx models: NUC7i3DNKE, NUC7i3DNHE, NUC7i3DNHNC, NUC7i3DNKTC,

NUC7i5DNKE, NUC7i5DNHE, NUC7i5DNKPC,

NUC7i7DNKE, NUC7i7DNHE

Sorry, however if you your NUC is not supporting SGX

 

Leon

 

DAulm
Novice
141 Views

Hi, thanks for your reply!

but are you saying that none of the 8th generation NUCs support sgx? Or only the ones with an AMD GPU? As i understand, alle the NUCs wich have an integrated (Intel) GPU (ie the Iris 655) should support sgx. Or am I mistaken?

Even so, it appears I’m out of luck as far as plating 4K discs with my NUC. So I’ll try and return it to the shop...

LeonWaksman
Super User
141 Views

I suggest that you should wait for official answer from Intel representative. I came to my conclusion after reviewing Technical Product Specifications for NUC computers (generation 8th and 7th). https://www.intel.com/content/www/us/en/support/articles/000005545/mini-pcs.html . Only in the specification for the NUC7ixDNx models is statement that SGX is supported. And even more, in the Download Center for your NUC there is no SGX software included. https://downloadcenter.intel.com/product/126145/Intel-NUC-8-Home-a-Mini-PC-with-Windows-10-NUC8i3CYS...

Could be that my interpretation is wrong. So, wait for Intel.

 

Leon

LeonWaksman
Super User
141 Views

Yes, I know this, since I have NUC8i7HVKVA. There is a possibility in bios to enable the SGX. However, this future is not mentioned in the specification and the SGX software is not available on the download page. So, I'm not sure that it will work. I have NUC7i7DNHE. Here all options exists (i.e. bios, specification and download page).

 

Leon

DAulm
Novice
141 Views

A last addition; i'm now looking at alternatives, and the NUC8i7BEH (not listed on the page i linked to above!) seems to fulfill my needs:

https://www.anandtech.com/show/14164/intel-nuc8i7beh-bean-canyon-nuc-review-ticking-the-right-boxes/...

I'm especially enthousiastic about this part of the review:

The CyberLink Ultra HD Blu-ray Advisor tool confirms that our setup (Intel NUC8i7BEH + Denon AVR-X3400H + TCL 55P607) supports HDCP 2.2 along with HDR.

The PC also satisfies other requirements (such as SGX and appropriate Management Engine firmware) to enable playback of Ultra HD Blu-rays.

So I think I will take the chance and order the NUC8i7BEH.

n_scott_pearson
Super User Retired Employee
141 Views

So, as I read your description, it says that you downloaded and installed the SGX application from the Windows Store. You say nothing about the drivers. Have you downloaded and installed the necessary drivers? The package that you need to install is available here: https://downloadcenter.intel.com/download/28215/Intel-Management-Engine-Consumer-Driver-for-Windows-.... Without this package, nothing will be able to communicate with the Intel Management Engine where SGX is implemented. Further, I also recommend that you download and install the chipset support package BEFORE installing the Intel ME package. It is available here: https://downloadcenter.intel.com/download/28056/Intel-Chipset-Device-Software-for-Intel-NUC-Kit-NUC8....

 

...S

DAulm
Novice
141 Views

Thank you for your advice! I think I already installed those packages before, but to be sure I just installed them again (in the order you specified).

Unfortunately, the app still says "We can't activate Intel® SGX from this App". I read on the internet that sometimes you have to enable sgx from the bios (there should be an option under "security" settings), but I can't find anything there either, so I'm pretty sure now that sgx just isn't available.

Since I also have another problem with this NUC (my son wants to play Fortnite, but the "Epic Game Launcher" app won't even start up; this is probably also due to the gpu setup of this NUC (which is strange, because I would think the AMD gpu would be perfect for games)… I get a feeling Intel haven't really focused on getting the integration between hard- and software for this NUC right.

I have contacted the shop where I bought the NUC and will return it.

Thanks everyone for trying to help!

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