NUC8i5BEH GPU error

[DongNV]

my NUC8i5beh have problem with GPU

 this game i test is Ori and the Blind Forest: Definitive Edition 
can someone help me. This error appeared in the last few weeks

[n_scott_pearson]

Latest graphics driver release is 30.0.101.1660; give it a try. You can download the install package from here: https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html.

Hope this helps,

...S

[Steven_Intel]

Hello DongNV,

Thank you for posting on the Intel® communities.

Please let me know if you were able to try the latest graphics driver version (30.0.101.1660) https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html

As well, please provide the following information:

• Was there any hardware upgrade or software/OS update before the issue started? Was the game working fine before?
• Download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  

Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.

I look forward to hearing from you.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.