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NUC8i5BEH : Latest BIOS update botched my Admin password


Product details:


Storage : Intel NVME M.2 SSD 512GB

RAM: 8 GB Kingston

OS :Windows 10 Pro


Problem description:


I recently updated my BIOS to the latest version at the link below using the Intel DSA program.


The BIOS update went without a hitch and the system rebooted.


However at the Admin password prompt screen, my password no longer works. Entering my password results in repeated Admin pw prompt for 3 times and User Password prompt for 3 times until the system locks my storage with message "TSG storage locked etc...."


Now I can't even take my M.2 SSD to another system for reformatting as the storage is locked and it appears as unrecognized/uninitialized disk in Linux or Windows.


Additional info:

This isn't the first time I updated the BIOS using Intel DSA. I've done it two times before with Admin password set without issues.




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