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ssj3rd
Beginner
226 Views

NUC8i5BEH, problems with CIR and Harmony Elite (Hub)

Hey Folks,

I just updated my old NUC to the NUC8 and wanted to control this one as well as the old one with my harmony.
So I got in the bios and activated CIR then and successfully installed the drivers.

But I can’t control it with the harmony device, i have added several devices to my harmony Elite (MCSE, PC, PCSE, Kodi, Windows Computer) and none! is working with the NUC8.
Side note: every one of the devices works with the old NUC, I can select every one of them and my old NUC reacts perfectly.

So my conclusion is: it’s not the Harmony at fault here, the error lies somewhere in the new NUC8 and the CIR, but where?

(OS: Windows 10 Pro, all updates and drivers are up to date, bios as well)
0 Kudos
4 Replies
AlHill
Super User
200 Views

@Cox You are a spammer.

Maria_R_Intel
Moderator
195 Views

Hello ssj3rd,


Thank you for posting on the Intel* Community.


To better assist you, please provide us with the below information:


  • Provide the previous NUC model you were using.
  • Do you receive an error message? Is the NUC recognizing the device?


Please run the following tool in Windows* and attach the report generated. 

  

Intel® System Support Utility (Intel® SSU) 

 

  • Intel® SSU Download
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 


Best regards,

Maria R.

Intel Customer Support Technician


Maria_R_Intel
Moderator
165 Views

Hello ssj3rd,


Were you able to check the previous post? 


Let me know if you need more assistance. 


Best regards, 

Maria R.  

Intel Customer Support Technician 


Maria_R_Intel
Moderator
146 Views

Hello ssj3rd,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer being monitored.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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