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Beginner
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NUC8i5BEH with Proxmox OS, Bluetooth not does work

Hello, I have been using the NUC for about a year with Proxmox as OS. Since about two months I try to activate Bluetooth in vain. The built-in chip is a 9560. 

When I start a LiveDVD (e.g. Ubuntu) via an external drive, the Bluetooth is present and works. 

I have already read about this problem in many places on the internet. Unfortunately without finding a solution for me.

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Beginner
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my command and the Output

 

dmesg | egrep -i 'blue|firm' [ 0.173769] Spectre V2 : Enabling Restricted Speculation for firmware calls [ 5.636885] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2 [ 5.647905] Bluetooth: Core ver 2.22 [ 5.647917] Bluetooth: HCI device and connection manager initialized [ 5.647920] Bluetooth: HCI socket layer initialized [ 5.647922] Bluetooth: L2CAP socket layer initialized [ 5.647924] Bluetooth: SCO socket layer initialized [ 5.662276] Bluetooth: hci0: Bootloader revision 0.1 build 42 week 52 2015 [ 5.663268] Bluetooth: hci0: Device revision is 2 [ 5.663269] Bluetooth: hci0: Secure boot is enabled [ 5.663270] Bluetooth: hci0: OTP lock is enabled [ 5.663271] Bluetooth: hci0: API lock is enabled [ 5.663271] Bluetooth: hci0: Debug lock is disabled [ 5.663272] Bluetooth: hci0: Minimum firmware build 1 week 10 2014 [ 5.676713] iwlwifi 0000:00:14.3: loaded firmware version 46.6bf1df06.0 op_mode iwlmvm [ 5.686641] Bluetooth: hci0: Found device firmware: intel/ibt-17-16-1.sfi [ 5.687958] Bluetooth: hci0: Failed to send firmware signature (-38) [ 5.711936] iwlwifi 0000:00:14.3: Allocated 0x00400000 bytes for firmware monitor. [ 6.118893] [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4) [ 7.834477] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 7.834479] Bluetooth: BNEP filters: protocol multicast [ 7.834481] Bluetooth: BNEP socket layer initialized [ 342.690382] Bluetooth: hci0: command 0xfc05 tx timeout [ 342.690383] Bluetooth: hci0: Reading Intel version information failed (-110),

 

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Super User
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Have you gone to the linux community for support? Only windows 10 is supported on your NUC?

 

Doc

 

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Beginner
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@Al.Hill

yes only without result 

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Moderator
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ISach2, Thank you for posting in the Intel® Communities Support.

 

In reference to your inquiry, have you seen the information showing in the following thread?

https://www.intel.com/content/www/us/en/support/articles/000005511/network-and-i-o/wireless-networki...

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello ISach2, I just received an update on this matter.

 

Just to let you know, Intel® does not provide support for Proxmox, there are no drivers available in our web site for that specific OS:

https://downloadcenter.intel.com/

 

So, in this case, the best thing to do will be to get in contact directly with the Operating System Proxmox vendor for further assistance on this matter.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Beginner
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Hello and thanks for the answer. The firmware file I had loaded, unpacked and copied into the respective folders. Unfortunately without success. I suppose it's the kernel of Proxmox. For example, if I start Ubuntu from a live CD, Bluetooth is available. 

I will therefore have to contact the Proxmox forum. 

Thanks for your time.

Greeting Ingo

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Moderator
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ISach2, You are very welcome, thank you for letting us know those details.

 

Yes, that will be the best thing to do, to get in contact directly with Proxmox for further assistance on this matter.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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