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NUC8i5BEH2 HDMI blinks every 2-3 seconds

SAljoshin
New Contributor I
‎01-08-2020 11:16 AM
644 Views

Hello!

We sold 4 NUCs to customes and all have the same issue, when using HDMI to VGA or HDMI to DVI adapter then picture blinks every 2-3 seconds.

When HDMI connected directly - no problems.

 

We ordered USB-C to DVI adapters as a workaround.

 

BIOS and HDMI firmware are the latest.

 

Any solution to this problem?

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LeonWaksman
Super User
‎01-08-2020 12:08 PM
338 Views

I would try other HDMI to DVI adapter or cable.

 

Leon

 

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SAljoshin
New Contributor I
‎01-09-2020 09:21 AM
338 Views

We tried 3 different type (manufacturers) and all did the same but worked corrctly with any other PC.

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LeonWaksman
Super User
‎01-09-2020 10:51 AM
338 Views
In response to SAljoshin

You mentioned that HDMI output from NUC works as expected. Therefore in my opinion, this problem is not caused by NUC. It looks like the VGA/DVI displays are going out of sync. Did you tried to lower the Display Refresh Rate to 30Hz and/or lower the Display resolution? Please check if the video output signal resolution and refresh rate, corresponds to the monitor default/requirements.

 

Leon

 

 

 

In response to SAljoshin
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