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New Contributor I
318 Views

NUC8i5BEH2 HDMI blinks every 2-3 seconds

Hello!

We sold 4 NUCs to customes and all have the same issue, when using HDMI to VGA or HDMI to DVI adapter then picture blinks every 2-3 seconds.

When HDMI connected directly - no problems.

 

We ordered USB-C to DVI adapters as a workaround.

 

BIOS and HDMI firmware are the latest.

 

Any solution to this problem?

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3 Replies
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Super User
12 Views

Re: NUC8i5BEH2 HDMI blinks every 2-3 seconds

I would try other HDMI to DVI adapter or cable.

 

Leon

 

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New Contributor I
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Re: NUC8i5BEH2 HDMI blinks every 2-3 seconds

We tried 3 different type (manufacturers) and all did the same but worked corrctly with any other PC.

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Super User
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Re: NUC8i5BEH2 HDMI blinks every 2-3 seconds

You mentioned that HDMI output from NUC works as expected. Therefore in my opinion, this problem is not caused by NUC. It looks like the VGA/DVI displays are going out of sync. Did you tried to lower the Display Refresh Rate to 30Hz and/or lower the Display resolution? Please check if the video output signal resolution and refresh rate, corresponds to the monitor default/requirements.

 

Leon

 

 

 

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