NUC8i5BEK Micro SD Maximum Capacity

[dec13666]

Hello everyone in this community,

I was trying to find the info regarding NUC8i5BEK Micro SD Maximum Capacity. I found a similar answer , which led me to download the corresponding manual of my own device; however the only point somehow close I've got, was section  "2.2.4.5. Micro SDXC Card Reader", but it did NOT have the answer I was looking for.

Most generally, I would like to know if this micro sd card is capable to be opened without problems in my NUC device; and if not, which could the the highest memory capacity I could get.

BTW, I am intending to use that storing device as backup device, for when I have to format my NUC.  And JFTR, the following are NOT options to be considered (I am curious about my specific query to be answered, no workarounds for the time being):

• External SSD portable units.
• "Refresh my PC" (using the jargon shown at this thread )

Thank you very much.

[David_G_Intel]

Hello dec13666

Thank you for posting on the Intel️® communities. We are working on this request, I will get back to you soon with more information.

Regards, 

David G 

Intel Customer Support Technician 

[Ronny_G_Intel]

Hi everyone,

I have searched everywhere but I can't find any documentation about the maximum supported capacity for an SD card.

Allow me a few extra days and I will get back to the community.

Regards,

Ronny G

[Ronny_G_Intel]

Hi everyone,

We checked all available documentation and can't find any reference to the maximum supported SD capacity for NUCs.

The only internal reference that we have is the Hardware Compatibility list:

• Full-Size SD Cards: we haven't validated anything larger than 512GB.
• Micro SD Cards: we haven't validated anything larger than 256GB.

We also confirmed that there were no plans to validate 1TB SD Cards. It doesn't necessarily mean that 1TB cards will fail, we just don't plan to validate these.

Regards,

Ronny G

[dec13666]

Hello Ronny_G_Intel and everyone,

Thanks for your research. From my customer point of view, I would preliminarly summarize your thoughts, as follows:

• It will work "for sure" with micro SDs shorter than 256 GB.
• I don't know if larger micro SDs will work ("50% chance of success")

Am I missing something?

Just as personal request (and BTW I don't wanna get too pushy with this), and provided you have contact / work in the Technical Department (I don't know about the official name, but I hope to get understood in what I mean), I don't know if you can run a "one-timer test" with any micro SD larger than 256GB, and see what happens? Would be awesome to have something in the 1TB range, but I think I can settle with something smaller. I doesn't have to become something as demanding as an "official test", but instead something like a "it worked for me, this was my setting, so it might work for you too, try it".

Thanks so much, and hope to hear from you soon.

[David_G_Intel]

Thank you for the update @dec13666, I will look into this and if it's possible I'll get back to you with more information.

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Hello @dec13666

In this case it will not be possible since Intel has no plans to validate 1TB SD Cards. This doesn't necessarily mean that 1TB cards will fail, but there are no plan to validate them. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Regards, 

David G 

Intel Customer Support Technician 

[dec13666]

Hello @David_G_Intel ,

Thanks for your information. As a wrap-up of this case, Micro SD of 256GB or less, can be used safely for NUC8i5BEK.

PS.: For future releases, a more standarized structure in the documentation, will be well appreciated by your end-users. Having some technical information available in some model's manuals, and not in others, is a bit annoying, as it put users to experiment and do research on their own; furthermore, currently available documentation is not reliable, as there is no clear "support due date", and disclaimers such as "Intel NUC may contain design defects or errors known as errata, which may cause the product to deviate from published
specifications. Current characterized errata are available on request" are dismissed unilaterally from Intel side, which usually ends up with customer churning, and picking other brands.

Thank you.

[Magne]

I have been using a 400 GB microSDXC card for more than 3 years without any problems.

It is a SanDisk Ultra microSDXC UHS-I, with a speed of up to 100 Mbyte/s.