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Beginner
458 Views

NUC8i5BEK2 USB-C not working

Hello, today i recognized that my USB-C SSD is not recognized by my NUC anymore.

The USB-C SSD is also not shown in the BIOS!

 

I also tried to connect another device which did not work either. Both devices work fine on another PC.

 

The bios version is 0073 aka the latest.

I already resetted the bios which did not help.

The intel support could'nt help me either.

 

What else can i do?

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3 Replies
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Super User Retired Employee
17 Views

Have you tried upgrading the Thunderbolt firmware?

...S

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Beginner
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I tried updating the drivers, however the thunderbolt device was not available in the device manager at all...

Luckily the problem somehow seems to have solved itself in the meantime.

The only thing i did was taking the nuc off the power cord for some time.

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Super User Retired Employee
17 Views

That "solution" has actually been reported previously, though filed against the NUC8i7HV/NUC8i7HN models, not the NUC8i#BE models. Good to know.

 

I have a T-Shirt that says "Have you tried powering it off and on again?" 😜

...S

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