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NUC8i7BEH : After installing the Dolby Access App I cannot choose Dolby Atmos as spatial sound anymore.

ARein2
Beginner
‎08-06-2019 04:07 PM
791 Views

Before installing the App, the option for Dolby Atmos as spatial is available. When I click on it, I am forced to install the Dolby Access app. After reboot, the possibility to choose Dolby Atmos as a spatial is gone (only Stereo, 5.1 and 7.1 is left).

 

Is the NUC8i7BEH generally able to passthrough Atmos (and DTS:X) signals?

 

In Netflix I have "Dolby Atmos" as sound availble for Dolby Atmos movies, does not matter if I have installed the Dolby Access app. But the played sound is 5.1 only...

 

Any help is appreciated. Windows is 1903 with all updates applied.

Thanks

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ARein2
Beginner
‎08-06-2019 04:19 PM
448 Views

Okay, I found a solution: I just joined the Microsoft insider preview (fast circle). That installed the 18950 build. With that "fast circle" also comes an updated "Dolby Access" App (3.0.3274.0). After installing the Update and a reboot Dolby Atmos is available and works (tested on Netflix).

 

Hope that helps anyone else with the same issue...

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