NUC8i7BEH does not recognize Crucial MX500 1TB SATA 2.5" internal ssd

[MHoch1]

​I have the memory installed correctly and the harddsik. USB Boot Stick created on the Microsoft website. While trying to install the Windows 10, I can enter the key code but then I can not select a drive where it should install Windows 10. I then looked in the BIOS and found that no SSD is available. OK, I have the new BIOS 0056 installed but also no SSD visible afterwards.

What am I doing wrong or what else can I do?

I know Intel does not have this SSD on the list but if I am on the website of Crucial this SSD is called compatible with NUC8i7BEH.

Do I have to buy another SSD now? If so which would you recommend me -> M.2 SSD?

[LeonWaksman]

A​fter you are entering the Product Key, delete all existing partitions, till you will see one unallocated space. Now press on Next and the installation should continue.

Leon​

[MHoch1]

​Thanks,  I'll try it.

Marc

[Wanner_G_Intel]

Hello MHoch1, If you have any further questions, we will be glad to help you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation