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MHoch1
Beginner
969 Views

NUC8i7BEH does not recognize Crucial MX500 1TB SATA 2.5" internal ssd

​I have the memory installed correctly and the harddsik. USB Boot Stick created on the Microsoft website. While trying to install the Windows 10, I can enter the key code but then I can not select a drive where it should install Windows 10. I then looked in the BIOS and found that no SSD is available. OK, I have the new BIOS 0056 installed but also no SSD visible afterwards.

 

What am I doing wrong or what else can I do?

 

I know Intel does not have this SSD on the list but if I am on the website of Crucial this SSD is called compatible with NUC8i7BEH.

Do I have to buy another SSD now? If so which would you recommend me -> M.2 SSD?

0 Kudos
3 Replies
LeonWaksman
Super User
67 Views

A​fter you are entering the Product Key, delete all existing partitions, till you will see one unallocated space. Now press on Next and the installation should continue.

Leon​

MHoch1
Beginner
67 Views

​Thanks,  I'll try it.

 

Marc

Wanner_G_Intel
Moderator
67 Views

Hello MHoch1, If you have any further questions, we will be glad to help you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation