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NUC8i7BEH does not recognize Crucial MX500 SATA 2.5 SSD

SParv2
Beginner
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Have an NUC8i7BEH with a Samsung SSD 970 EVO M.2 installed. Purchased a Crucial MX500 Sata 2.5 SSD 500 gb for additional storage. Both SSD appear in device manager. However, it does not recognise the Crucial MX500 for use. Any ideas?

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n_scott_pearson
Super User Retired Employee
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You say it shows up in Device Manager. Does it show up in Disk Manager? Right-click on the Windows Start button and select Disk Management.

I​f it is working properly, it should offer to initialize the drive. Let it do so and then create a Simple Volume encompassing the drive. It should then be accessible from File Manager.

Hope this helps,

...S​

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