NUC8i7BEH does not recognize Graphics Adapter

[pravnag]

I'm really struggling to setup a the my Nvidia RTX 3080 with Intel nuc8i7BEH as it doesn't seem to recognize the hardware. Windows does recognize the Thunderbolt connectivity and identifies Razzer Core x as my eGPU however it doesnt recognize the Display adapter as a result it doesn't come up in Device manager.

Please help.

I have BIOS version to 88  from 83 for the NUC, updated the Thunderbolt firmware, windows 10 is on 21H1.

I have also followed the steps given at this link: https://www.intel.com/content/www/us/en/support/articles/000056230/intel-nuc.html

[Alberto_R_Intel]

pravnag, Thank you for posting in the Intel® Communities Support.

In reference to this case, just to let you know, with the details you provided and by following the instructions on that link that you shared, pretty much you have tried all the troubleshooting steps that we recommend for this scenario.  

So, just to make sure:

Did the Nvidia RTX 3080 ever work fine with the Intel® NUC?

For testing purposes and if you have the chance of course, do you have the option to test the Nvidia RTX 3080 on a different device?

Or test the Intel® NUC with a different eGPU?

If you do not have that option, we completely understand, that is mainly to rule out a possible hardware issue with either of those products and the cables used. Please let us know if you have the opportunity to do that or not so we can further assist you.

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello pravnag, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello pravnag, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician