NUC8i7HVK BIOS 64 Problems

[PRom0]

I haven't installed BIOS 64 on this device yet. I'm gun shy after so many awful updated driver experiences with this device. If any of you have done so already, is this update safe or problematic?

Thank you

[AlHill]

Is it safe?

I installed bios 0064 last night on my HVK, without hesitation.  No problems.  And, I think users should get over this issue, which is past.

[powerarmour]

So far so good for me, I was also a little cautious to update given the cluster**** of the previous 60-62 firmware.

I generally run Linux though on this box, so haven't booted into Windows much to test that, but it's working fine at the moment.

[LeonWaksman]

I've updated BIOS to ver.0064, using express method. No problems observed.

Leon

[BHarr8]

I've been trying for about 30 minutes now and all that happens is:

BIOS has detected unsuccessful POST attempt(s)......

with the rest of the usual message. When I select 'N' (to cancel and return to previews settings) the system returns to normal but is not patched.

I am not sure if this has anything to do with my issue but I had previously installed both of the BIOS updates that were later pulled.

This is the first BIOS update ever that has failed for me on this device. I think this is my 5th or 6th time flashing my NUC8i7HVK and up until now everything just worked.

[BHarr8]

After 3 attempts to install via flash drive I attempted to install vis DSA. It correctly detected the new BIOS update, installed and prompted reboot. On reboot the BIOS was installed without issue.

There seems to be a problem installing this BIOS via USB that did not exist in the past.

Answers to questions that will likely to be asked:

I used the front blue, front yellow and back blue. All 3 failed with the same 'failed to POST' error.
I used the Sandisk extreme pro 3.1 to install the BIOS, yes this is the same drive used for all past BIOS flashes and OS installs.
The system uses RAID, 2 800P in RAID 0 and is using DDR4 3600 DDR4 (running at 3500 CL16) and has been rock stable for more than 8 months. After successful DSA BIOS update the system is still running memory at 3500 CL16.

[LeonWaksman]

Hi @BHarr8 

If you are waiting to some comments to your post, my suggestion is to open a thread of yours. If you will open a new thread, please attach a SSU report.

Leon

[BHarr8]

I pretty clearly made a bug report and reported how I resolved my issue.

I posted here so people that experience their same issue (if there are any) can verify the same bug.

As it stands, I was able to update successfully via DSA so I do not need assistance.

[BHarr8]

Missed an important detail. My 3 failed BIOS update attempts happened through the visual BIOS update method.

[LeonWaksman]

Hi @BHarr8 

As I stated in my other post above, I've successfully updated BIOS using express BIOS update (is the same file HNKBLi70.86A.0064.EB.msi  IDSA uses). Out of curiosity I updated my BIOS again, using  HN0064.bio saved on USB stick.  Using this USB stick I've successfully updated BIOS twice: first time using F7 method and second time using BIOS Recovery Method (F4), form the Power Button Menu. See the attached images. So, the problems have to be in your setup. There is no bug in the BIOS file.

Leon

[BHarr8]

You mentioned F4 and F7.

I used F2 and updated from within visual BIOS, unsuccessfully.

To repro this you would need to downgrade to the last BIOS and then attempt to update through F2. The BIOS notes state that you cannot downgrade so there wont be a way to repro after update.

[AlHill]

A bios update from F2...  Kind of makes having F7 and F4 extraneneous, does it not?

Doc (not an Intel employee or contractor)

[n_scott_pearson]

Starting the BIOS update from within Visual BIOS (initiated via POST-time F2 keypress) is essentially identical to starting the BIOS update from (POST-time) F7 keypress.

...S

[DD14]

DON'T DO IT!

I made the mistake of updating to 64, it flashed fine and my system ran for just over a day and now it's a brick.   I left the house with the system running and the system was just "off", however it doesn't respond to power at all. 

Initially, I thought maybe it was the power supply, but I'm seeing 19.6V from inside to outside edges of the barrel connector.  

The machine just doesn't do anything, I'm trying to pull the bios battery to see if it will do anything when power is applied.  After that I will see if pulling the yellow security jumper does anything.

The board doesn't have any visible damage, no signs of magic smoke, that leads me to suspect the BIOS did the machine in.