Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
785 Views

NUC8i7HVK BIOS does not see USB 3.0 flash drives

I just got this NUC and it cannot boot from USB 3.0 flash drives. I updated BIOS to the latest version (0053 from here: https://downloadcenter.intel.com/product/70407/Intel-NUC-Kits), but that didn't fix the issue.

 

Same drive works fine once OS boots, and also works fine in BIOS through USB 2.0 extension cable.

 

Similar issue to this: https://forums.intel.com/s/question/0D50P0000490XEkSAM/nuc6cayh-cant-access-to-usb-30-flash-drive-af...

 

Given that a year has passed since the issue was first reported, is there a solution now?

 

Thanks!

 

0 Kudos
2 Replies
Highlighted
60 Views

Hello UL000

Thank you for posting in the Intel Community.

 

Can you boot from that key in a different USB port?

What is the format of the key? Is it NTFS or FAT32?

We have been working on a similar behavior on the following thread

https://forums.intel.com/s/question/0D50P00004AR1MK/nuc8i7hvk-usb-efi-and-a-bootable-device-has-not-..., I have test different USBs and operating systems booting form the USB 3.0 (frontal blue USB).

 

Hope this helps.

 

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

Highlighted
Beginner
60 Views

Indeed it boots from a different port! It boots from all ports EXCEPT front blue one. It still boots fine from front blue one if using USB 2 extension cable.

 

EFI partition is FAT32. I was using stock ubuntu image for testing: https://www.ubuntu.com/download/desktop/thank-you/?version=18.10&architecture=amd64

 

The key is Patriot Supersonic Rage 2 (https://www.info.patriotmemory.com/supersonicrage2). It's capable of connecting using USB 3.1 Gen 1.

 

Thanks for suggesting different ports. This is not a huge issue anymore.

0 Kudos