NUC8i7HVK BIOS does not see USB 3.0 flash drives

[UL000]

I just got this NUC and it cannot boot from USB 3.0 flash drives. I updated BIOS to the latest version (0053 from here: https://downloadcenter.intel.com/product/70407/Intel-NUC-Kits), but that didn't fix the issue.

Same drive works fine once OS boots, and also works fine in BIOS through USB 2.0 extension cable.

Similar issue to this: https://forums.intel.com/s/question/0D50P0000490XEkSAM/nuc6cayh-cant-access-to-usb-30-flash-drive-af...

Given that a year has passed since the issue was first reported, is there a solution now?

Thanks!

[Leonardo_C_Intel]

Hello UL000

Thank you for posting in the Intel Community.

Can you boot from that key in a different USB port?

What is the format of the key? Is it NTFS or FAT32?

We have been working on a similar behavior on the following thread

https://forums.intel.com/s/question/0D50P00004AR1MK/nuc8i7hvk-usb-efi-and-a-bootable-device-has-not-..., I have test different USBs and operating systems booting form the USB 3.0 (frontal blue USB).

Hope this helps.

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

[UL000]

Indeed it boots from a different port! It boots from all ports EXCEPT front blue one. It still boots fine from front blue one if using USB 2 extension cable.

EFI partition is FAT32. I was using stock ubuntu image for testing: https://www.ubuntu.com/download/desktop/thank-you/?version=18.10&architecture=amd64

The key is Patriot Supersonic Rage 2 (https://www.info.patriotmemory.com/supersonicrage2). It's capable of connecting using USB 3.1 Gen 1.

Thanks for suggesting different ports. This is not a huge issue anymore.