NUC8i7HVK Hades Canyon Replacement Fans

[josefschroettle]

Hi,

after my NUC6i7 now the NUC8i7 fans start rattling. It is a pity that Intel has chosen low-quality fans where the bearings fail after 2-3 years. Where can I buy replacement fans in Germany or EU? I can find them in China or US but nowhere in the EU. Can I order them from Intel?

Thanks for any pointer where to get them...

[Alberto_R_Intel]

josefschroettle, Thank you for posting in the Intel® Communities Support.

In reference to your question, "Can I order them from Intel?", yes you can, a replacement of the unit might be an option too. So, what we recommend to do next, will be to get in contact directly with your local Intel® Support department for further assistance on this matter, it all depends on the parts availability on their side, their warranty options, and warranty status of your Intel® NUC, but still, by contacting them they will let you know and explain what are the best possibilities for this scenario:

Chat support:

http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat

For phone support, you will see the contact information on the link below, including Germany:

https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html

North America: Phone Number 1-916-377-7000, Monday – Friday 7:00 AM to 5:00 PM (Pacific Time).

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician