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DXu7
Beginner
1,013 Views

NUC8i7HVK NUC cannot run dual screens. Not sure which drivers I'm missing? Running Ubuntu

I've just tried basic plug and play with the two HDMI ports but that didn't seem to work. Then I tried HDMI to thunderbolt adaptor in one port and HDMI in another. It just doesn't detect two screens. Which drivers do I need?

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idata
Community Manager
93 Views

Hello DarrenXu,

 

Thank you for joining this Community.

 

I understand that you are experiencing dual screen detection issues in your Intel® NUC Kit NUC8i7HVK.

 

Based on the brief description of your issue, we noticed that you are using Ubuntu.

 

In this case, Intel does not test and validate Intel ® NUCs on Linux, however we know that a lot of NUC owners are using is successfully on many different Linux distros.

 

Intel suggests you check your Linux distro's website and forums at https://www.ubuntu.com/support https://www.ubuntu.com/support for peer assistance with this issue.

 

As well, you may find optimized versions of the necessary drivers (graphics) to troubleshoot your issue available at the Intel Open Source Technology Center https://01.org/linuxgraphics/downloads https://01.org/linuxgraphics/downloads

 

I hope this helps.

 

Regards,

 

Diego S.

 

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