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BHarr8
Valued Contributor I
242 Views

NUC8i7HVK and DSA bug with i219-LM driver.

DSA is reporting that there is an update for the Ethernet adapter i219-LM.

The installed driver is version 12.18.9.23 dated 6/10/2020.
The version DSA is attempting to install is version 12.15.184.7 dated 12/4/2019.

Obviously Windows chooses the newer version so DSA loops attempting to install the same driver over and over.

0 Kudos
3 Replies
Alberto_Sykes
Employee
212 Views

BHarr8: Thank you for posting in the Intel® Communities Support.


In reference to this scenario, for us to be able to provide the most accurate assistance we just wanted to confirm a few details about your platform:

What is the Intel® DSA version currently installed in your computer?

Which Internet browser are you using?

By any chance, do you have a screenshot of the pop-up that Intel® DSA is showing you suggesting to install the driver version 12.15.184.7?

Please provide the SSU report so we can verify further details about the components installed in your system:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


BHarr8
Valued Contributor I
205 Views

I just booted my NUC8i7HVK to collect this information but it looks like someone found and fixed the bug already, I am no longer being offered that older network driver.

Alberto_Sykes
Employee
195 Views

BHarr8, Thank you very much for letting us know those updates.


Perfect, excellent, it is great to hear that the problem got fixed and now the Intel® Driver and Support Assistant application is working properly.


Any other inquiries, do not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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