Intel® NUCs
Assistance in Intel® NUC products
Announcements
All support for Intel® NUC 7 - 13 systems is transitioning to ASUS. Read more.
13486 Discussions

NUC8i7HVK boot loop after bios update

mathyas
Beginner
747 Views
Hi, after I downloaded the new bios version (can't check which one) for my NUC8i7HVK and rebooted to install the bios it got stuck on the reboot. In the video attached you can see it tries to boot and turns off again, this get repeated time after time. I tried rebooting with the reboot jumper switched to 2 - 3, I pulled out the bios battery cable for 10 minutes, same result everytime. I can't enter power button mode. It's just stuck. Can someone please help me?
0 Kudos
1 Solution
mathyas
Beginner
724 Views
I used the bios jumper method wrong, shouldn't have put it on 2-3 but leave it empty. It's fixed now, sorry for this post.

View solution in original post

0 Kudos
2 Replies
mathyas
Beginner
725 Views
I used the bios jumper method wrong, shouldn't have put it on 2-3 but leave it empty. It's fixed now, sorry for this post.
0 Kudos
AndrewG_Intel
Moderator
699 Views

Hello @mathyas

Thank you for posting on the Intel® communities.


No problem, we are glad to know that you managed to solve this issue. Thank you for taking the time to share the feedback on how you fixed this problem; hopefully, it may help other community peers experiencing similar behavior.

Since the issue is fixed now, we will proceed to close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


0 Kudos
Reply