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NUC8i7HVK cannot use mini-DP

CJian15
Beginner
1,207 Views

Hi, I've had my NUC8i7HVK NUC for a while and have had this issue since day 1 but have just not posted it as was making do with HDMI. I am unable to connect it to my Acer KG251QF 144hz monitor which supports Freesync via mini-DP.

When I do, I get no signal from the monitor and it is only if I plug in the HDMI do I get a wierd screen sharing mode.

As you can see, even though I'm only using one monitor, it somehow thinks there is two plugged in and the mini-DP one goes to what I can assume is 240p and the main screen is the HDMI. You can also see that Monitor 1, it states Freesync not supported and Virtual SUper Resolution not supported even when it should support both with this monitor. I've got the latest drivers for the monitor and the NUC but can't figure out what could be the issue. Any help much appreciated.

Thanks

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2 Replies
AlHill
Super User
221 Views

Have you updated the NUC bios?

https://downloadcenter.intel.com/download/28185/BIOS-Update-HNKBLi70-86A-?product=126143 Download BIOS Update [HNKBLi70.86A]

Doc

idata
Community Manager
221 Views

Hello LoosSerine,

 

We just wanted to double check if you need further assistance?

 

I hope to hear from you soon.

 

Best Regards,

 

Diego S.

 

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