NUC8i7HVK hades canyon raid windows 10 setup issue

[andyoudontstop]

Hello Everyone, 

I am having some issues with installing windows 10 (pro) version 20H2 on a NUC8i7HVK in a raid 0 configuration using two NVMe adata sx pro 8200 1 tb disk devices. 

I have followed the video guide here: https://www.youtube.com/watch?v=PhaZ51zOTx8
Both drives are remapped to RST and the raid gets created using the rst add-in. All looks good in the bios before I start the Windows setup from a fresh USB stick installer (using the MS Windows 10 Media Creation Tool).

Windows setup boots from USB stick.

When the windows setup gets to the step where it tries to enumerate the drives, the dialog box does not show any drives available. I click on load driver, navigate to the location of the driver for RST from RST_F6Floppy_64_17.2.0.1009.zip from https://downloadcenter.intel.com/download/28220/Intel-Rapid-Storage-Technology-RAID-for-Windows-10-64-bit-for-NUC8i7HNK-NUC8i7HVK and I load it.

Upon loading of the driver, the setup appears to laod the driver but the setup hangs with a driver load progress bar that repeats and never enumerates the raid disk.

Any advice on how to get the raid drive recognized in windows setup?

The drives individually work fine in AHCI mode and I can install windows 10 just fine in ahci mode (without a driver).

Thanks.

[Jose_V_Intel]

Hello andyoudontstop,

Thank you for posting on the Intel Community. 

Based on the information that you provided and in order to better understand your issue please provide the following information: 

• Could you please provide a picture of the boot order?

• What is the BIOS version you are using?

• I notice by the video you provide, you follow those steps, however; I just want to make sure you follow every step by letter on the following lin ( PCIe (NVMe) RAID option ) https://www.intel.com/content/www/us/en/support/articles/000021493/intel-nuc/intel-nuc-kits.html

We will be waiting for your answers.

Regards.

Jose V.

Intel® Customer Support Technician

[Jose_V_Intel]

Hi andyoudontstop,

Were you able to check the previous post?

Let me know if you need more assistance.

Regards.

Jose V.

Intel Customer Support Technician

[Jose_V_Intel]

Hello andyoudontstop,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards.

Jose V.

Intel Customer Support Technician