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KStra3
Beginner
2,956 Views

NUC8i7HVK power adaptor & power bank options?

Hey all, Is there an official recommendation on which power adaptor to use for Hades Canyon units.? These units are expensive & I really don't prefer to try/experiment using other laptop adaptors..

I am also interested to know if a power bank can be used (which brands, 20000mah or higher?) to keep the box running, in case of sudden power failure / disconnection..?

Kevin

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11 Replies
AlHill
Super User
284 Views

The power for your nuc must meet the specifications on page 52, section 2.4 of the technical specification:

https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/nuc-kits/NUC8i7HVK_TechProdSpec.p... https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/nuc-kits/NUC8i7HVK_TechProdSpec.p...

You can use a BBU (such as an APC unit), where the nuc power supply is plugged into the BBU.

Doc

KStra3
Beginner
284 Views

Thanks. However, I am more interested in a set of options that I can procure w/o worrying about frying out the unit with the wrong adaptor. I hope it makes sense.

AlHill
Super User
284 Views

"Thanks. However, I am more interested in a set of options that I can procure w/o worrying about frying out the unit with the wrong adaptor. I hope it makes sense."

Kevin, the specs are what they are. You can use them, or not.

Doc

idata
Community Manager
284 Views

Info you want is just here /message/552461# 552461 https://communities.intel.com/message/552461# 552461

Welcome to the power of Search the forums

KStra3
Beginner
284 Views

I did read that post. It mentions of one particular Dell power adaptor (and extended discussion), but there are still no official recommendations documented in the post. It is left as an exercise for the user to identify a suitable adaptor that meets the (Hades canyon) power adaptor specifications. IMHO, it creates an unnecessary risk of using a wrong adaptor, and frying up the unit.

Also, there is no discussion on 'power bank' (different than the adaptor) - https://www.amazon.com/s/?ref=nb_sb_noss_1?url=search-alias%3Delectronics&field-keywords=power+bank+... Amazon.com: power bank macbook pro: Electronics

MLevi
Valued Contributor I
284 Views

Hi kevinstrauss,

This is a forum that Intel does monitor, but no one should have any expectation that Intel is going to drop tools and start testing because we think they should, with caveats for "swarm" reports that could point to a systemic issue with drivers or hardware.

The great thing about this forum the community of people, similar to you, who purchased a NUC and want to do more with it.

I can offer my testing and results on the DELL PSU and offer my thoughts on using a power bank for the NUC8i7HVK.

Quick PSU Background

I purchased this DELL PSU https://www.amazon.com/gp/product/B00CGA5JQM/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1 https://www.amazon.com/gp/product/B00CGA5JQM/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1

It has been in operation for over 30 days of continuous operation and I've had NO problems. Did I need to make the purchase likely not in hindsight, but I'm satisfied with the performance and I have the OEM as a backup.

I really didn't care if the PSU was tested by Intel or not.

All I needed to know was the DC voltage was 19.5v supplied and supports 11.8A for 230W (DC)

As long as your volts are correct and the PSU amps are 11.8 or higher, you can use just about any PSU provided the barrel is wired correctly, and it's not a cheap knock-off (foreign).

The DELL PSU above, works just fine.

On to the Power Bank

I have a ChargeTech 27000mAh 85W Portable Power Bank The ChargeTech has an AC outlet. It doesnt work with the NUC.

n_scott_pearson
Super User Retired Employee
284 Views

Kevin,

Let me echo what Mike has said: Intel is NOT going to test third-party power supplies for suitability or compatibility.

If you want a replacement, you have two choices,

  1. Purchase a 3rd-party supply that meets the specifications (and perhaps which has been validated by other users, like Mike).
  2. Wait for Intel to release their power supply for separate purchase (see what's available here: https://click.intel.com/intel-nuc.html Intel NUC Spare Parts) -- and no, Intel Customer Support will NOT answer questions regarding if or when this might occur; they are simply not allowed to speculate.

...S

KStra3
Beginner
284 Views

Hi Mike & Kevin,

Thanks for your responses. Especially, in regard to experience using Dell's PSU. I am sure it'd be helpful for other users as well.

As a consumer, I expect the vendor (Intel) to provide information on, and ensure availability of any related peripherals & tools, necessary to best utilize the product - power adaptor in this case. This is a legit expectation, nothing out of the ordinary, and certainly not beating up on Intel (in case you felt so)..

Regardless, I appreciate your support in the community here, I really do.

Kevin

n_scott_pearson
Super User Retired Employee
284 Views

Kevin,

That's the whole point. Intel's recommendation is to use the power adapter that comes with the unit. No HN/HV NUC kit sells without such an adaptor. Beyond that, the information that you need to source a 3rd-party replacement is provided in the TPS for this NUC. Mike and others have already used this information to procure replacements; you can do the same.

...S

hubick
New Contributor II
284 Views

Yeah, except I still believe those specs are /message/553778# 553778 incorrect.

n_scott_pearson
Super User Retired Employee
284 Views

Well, ICS (intel_corp) needs to get us a firm answer on that topic and, if necessary, the TPS needs to be updated...

...S

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