NUC8i7hvk NVMe

[GSiva]

I just got a samsung evo ssd hard drive and put it in the second slot as a secondary drive. It does not appear in the bios or windows 10?

Do these drives only work in slot 1?

[Chris_V_Intel]

That's strange.

I just tested 2 970 EVOs and 2 970 PROs on Friday in RAID and everything worked without issue.

Try a BIOS https://downloadcenter.intel.com/download/28073/BIOS-Update-HNKBLi70-86A-?product=126141?v=t update or https://www.intel.com/content/www/us/en/support/articles/000005636/mini-pcs.html recovery.

[n_scott_pearson]

Other possibilities include:

1. Drive is incorrectly seated. Remove drive and then reinstall, being careful to align correctly [don't get upset, no insult intended; even the experts get this wrong sometimes].

2. It could just be a bad module. This happens all the time (nobody's QA process is perfect). Do a quick test with it in the other slot. If it isn't recognized there either, then return it for replacement.

Hope this helps,

...S

[GSiva]

Many thanks for all the replies guys, and apologies for the slow feedback.

It took me a while to work out that the SSD was indeed faulty!

[LeonWaksman]

Hello sixman ,

1. In addition to checking the physical installation, please check if the second M.2 slot is enabled.

Enter Bios settings Advanced>Devices>PCI and make sure that M.2 Slot 1 and M.2 Slot 2 are enabled.

2. In Windows, use the Windows key + X keyboard shortcut to open the Power User menu and select Disk Management.

• If you don't see the Samsung SSD in Disk Management, press Action in menu and than Rescan Discs.

• If your see the new drive but it is not initialized, Right-click the drive marked as "Unknown" and "Not Initialized," and select Initialize Disk.

• Select GPT (GUID Partition Table) and press OK

• Once the drive is initialized, right-click the Unallocated space, and select New Simple Volume

• Click Next.

• Choose the volume size or leave the default size if you're planning to use the entire hard drive to store files.

• Click Next.

• Select a drive letter from the drop-down menu.

• Click Next.

• Select the NTFS file system.

• On "Allocation unit size," leave the Default option.

• Type a descriptive name in Volume label field.

• Clear the Perform a quick format option.

• Click Next.

• Click Finish. Once you completed the steps, Windows 10 will set up a new partition and properly format the hard drive.

•

• If your drive is initialized, you need only to format it. Right-click the drive you want and click Format.

• Type a descriptive name.

• Select the NTFS file system.

• On "Allocation unit size," leave the Default option.

• Clear the Perform a quick format option.

• Click OK.

• Click OK on the warning message. Once the formatting process completes, you can then begin to store files on the SSD.

Leon