Intel® NUCs
Support for Intel® NUC products
Announcements
Do you have improvements you would like us to make on this community site? If so, we would love to hear your feedback! Click here for an 8 question survey. Thanks!

NUC8i7hvk NVMe

GSiva
Beginner
2,171 Views

I just got a samsung evo ssd hard drive and put it in the second slot as a secondary drive. It does not appear in the bios or windows 10?

Do these drives only work in slot 1?

0 Kudos
4 Replies
Chris_V_Intel
Moderator
123 Views

That's strange.

I just tested 2 970 EVOs and 2 970 PROs on Friday in RAID and everything worked without issue.

Try a BIOS https://downloadcenter.intel.com/download/28073/BIOS-Update-HNKBLi70-86A-?product=126141?v=t update or https://www.intel.com/content/www/us/en/support/articles/000005636/mini-pcs.html recovery.

n_scott_pearson
Super User Retired Employee
123 Views

Other possibilities include:

1. Drive is incorrectly seated. Remove drive and then reinstall, being careful to align correctly [don't get upset, no insult intended; even the experts get this wrong sometimes].

2. It could just be a bad module. This happens all the time (nobody's QA process is perfect). Do a quick test with it in the other slot. If it isn't recognized there either, then return it for replacement.

Hope this helps,

...S

GSiva
Beginner
123 Views

Many thanks for all the replies guys, and apologies for the slow feedback.

It took me a while to work out that the SSD was indeed faulty!

LeonWaksman
Super User
123 Views

Hello sixman ,

1. In addition to checking the physical installation, please check if the second M.2 slot is enabled.

Enter Bios settings Advanced>Devices>PCI and make sure that M.2 Slot 1 and M.2 Slot 2 are enabled.

2. In Windows, use the Windows key + X keyboard shortcut to open the Power User menu and select Disk Management.

• If you don't see the Samsung SSD in Disk Management, press Action in menu and than Rescan Discs.

• If your see the new drive but it is not initialized, Right-click the drive marked as "Unknown" and "Not Initialized," and select Initialize Disk.

• Select GPT (GUID Partition Table) and press OK

• Once the drive is initialized, right-click the Unallocated space, and select New Simple Volume

• Click Next.

• Choose the volume size or leave the default size if you're planning to use the entire hard drive to store files.

• Click Next.

• Select a drive letter from the drop-down menu.

• Click Next.

• Select the NTFS file system.

• On "Allocation unit size," leave the Default option.

• Type a descriptive name in Volume label field.

• Clear the Perform a quick format option.

• Click Next.

• Click Finish. Once you completed the steps, Windows 10 will set up a new partition and properly format the hard drive.

• If your drive is initialized, you need only to format it. Right-click the drive you want and click Format.

• Type a descriptive name.

• Select the NTFS file system.

• On "Allocation unit size," leave the Default option.

• Clear the Perform a quick format option.

• Click OK.

• Click OK on the warning message. Once the formatting process completes, you can then begin to store files on the SSD.

Leon

Reply