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NUC9i9QNX won't boot. It does not reach BIOS interface.

COC
Beginner
‎12-15-2020 07:24 AM
372 Views

Computer was shut down the night before. The next day, it won't boot at all. It doesn't even reach BIOS. Any idea what's wrong? Already submitted support ticket. Appreciate any help.

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Alberto_Sykes
Employee
‎12-16-2020 09:53 AM
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COC, Thank you for posting in the Intel® Communities Support.


In reference to this scenario, you mentioned, "Already submitted support ticket", yes, I can see that in our database and I can see also that the agent working on your case already sent you some questions and troubleshooting steps to try. Please keep checking your original case for possible updates and further assistance on this matter.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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