Not enough space on the NUC for the OS to update!

ggnuk · ‎09-14-2018

bios это , а вот жадности можно только позавидовать, даже обновить пустой нук нельзя, нет места, зато бестолковых игр напихали. обновление уже 5 часов ставит, всего 19%, жесть полная. и результат после 6 часов failed. желаю вам того же))

n_scott_pearson · ‎09-14-2018

It's not a BIOS issue, so don't blame the BIOS. That's a complete cop-out on your part.

I have and do regularly update the Windows O/S on almost every NUC and Compute Stick model that exists -- and this includes *all* of the models that are limited to only 32GB of storage. Yes, you sometimes have to provide temporary storage to assist the update process and yes, it sometimes take a while to complete. No, it doesn't fail (well, not if you do it right). The proper way to handle the update process on PCs with limited resources is documented in all sorts of places on the internet so I am not going to repeat anything here. I suggest you do some investigation and learn the processes necessary.

Here's a common-sense hint: You will always have problems if you install games onto the system drive. Simply put, never do that. Always install your games to secondary storage.

...S

Ronny_G_Intel · ‎09-17-2018

Issue description in English: can't update the NUC "out of the box" - not enough space for the OS update, concerns about a lot of useless games pre-installed, so the update take ~5 hours and it's 19% done so far - not acceptable. After 6 hours of updating the following error message is displayed - update failed.

Hi NucGluk,

Please fix issue description above if not correct and let me tell you that I agree with Scott in his previous post but if you still need further assistance please provide me with the NUC model.

Regards,

Ronny G

idata · ‎09-21-2018

Hello NucGluk,

Were you able to fix the issues described at the beginning?

If you still need any assistance, please provide the Intel® NUC model.

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

ggnuk · ‎09-21-2018

что было трудно пак русский добавить? теперь проги ставит все на буржуйском, даже после пака. система считает себя англ. где 9 гиг обновления прячет система, из 28 занято 14 свободно 5 гиг, отличная математика. скорость м2 не может измерить.

ggnuk · ‎09-21-2018

если заменить м2 на быстрый и достаточный объем от 240, заменить память на 8 гиг, заменить 10 ось на линукс или вин 8 то нормально будет, а так цена не больше 100 долларов. за 200 долларов должно быть нормальное железо

idata · ‎09-24-2018

Hello NucGluk,

Thank you for your feedback.

If you are still having issues with your Intel® NUC, please provide the following information:

Run the Intel® System Support Utility and attach the report to this thread.

1.Download the Intel® System Support Utility and save the application to your system.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...

2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.

3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.

To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

idata · ‎09-28-2018

Hello NucGluk,

If you still need any assistance, we will be glad to help you.

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

ggnuk · ‎10-02-2018

сможете помочь если перестанете совать 32 гиговую хрень вместо нормального размера, причём обновить с внешнего диска нельзя

idata · ‎10-02-2018

Hello NucGluk,

In order to provide any helpful troubleshooting steps, please provide the following information:

-Intel® NUC model:

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

ggnuk · ‎10-02-2018

NUC BOXNUC6CAYSAJ

idata · ‎10-03-2018

Hello NucGluk,

Thank you for your reply.

If you are still having issues updating the operating system, keep in mind that you can follow these steps as recommended by other Community members:

https://support.microsoft.com/en-us/help/4013876/windows-10-free-up-space-to-install-the-latest-feat... Free up space to install the latest Windows 10 features update

https://support.microsoft.com/en-us/help/12425/windows-10-free-up-drive-space Free up drive space in Windows 10

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

You can also follow these options below:

Option 1

Delete the temporary files following the instructions.

1. Press Windows key + letter R

2. You should open the run window and type %temp%, hit enter.

3. In the window that has been open press CTRL key + letter A (to select all the files)

4. Press the delete key or right click delete

5. You may have a pop up saying that the action cannot be completed, click on skip

Option 2

Delete the junk installation files.

1. Right click to the disk where Windows is installed

2. Click on properties

3. Click on disk clean up

4. Click on clean up system files

5. You may receive a pop up requesting your permission to continue, click yes

6. You will have to select all the option on the menu that pops up

7. Click on OK to delete the files

Option 3

Delete the Software Distribution content.

1. Enter into the disk where Windows is installed

2. Enter into the Windows folder

3. Look for the software distribution folder

4. Enter into it and delete all the subfolders

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

ggnuk · ‎10-03-2018

AlHill · ‎10-03-2018

NucGluk, I have removed your text in the above post for your use of bad language.

This is your only warning.

Doc

ggnuk · ‎10-04-2018

ладно напишу без мата)) выше ответ это чушь, стоит доп sd 32g свободного 16 и ssd свободного 60, при переносе профиля не видит внешний диск и выдаёт чёрный экран, потом откатом взад, обновить не может! проблема с биосом он не видит внешний диск!

idata · ‎10-04-2018

Hello NucGluk,

As stated above, this is not a BIOS issue. You have to follow a few steps in order to make sure that the update is successful.

You can try a few options including:

Option 1: free up space on your device by deleting nonessential files.

Option 2: use other external devices such as a USB key, SD card, or external hard drive.

Option 3: Perform a system restore and try the update again.

Option 4: Perform a clean install of the operating system.

At this point, we recommend following Microsoft's recommended procedures to resolve this issue.

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation