Nuc 6i7kyk

[PhotoChic]

Hello I accidentally pulled the surge protector plug out of the wall ( I have two). Now my nuc wont boot up only displays the intel nuc logo. This is what comes up on my screen.


BIDS has detected unsuccessful POST attempt (s)
Possible causes include recent changes to BIOS
Performance Options or recent hardware change.
Press
*y
to enter Setup or
'N'
to cancel and attemp
to boot with previous settings._

How can get my nuc up and running again. Thank you!

[n_scott_pearson]

If you hit 'Y', can you get into BIOS Setup (Visual BIOS)?

[JosueO_Intel]

Hello PhotoChic,

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and are helping you. You may also find the Discontinued Products website helpful to address your request. 

https://www.intel.com/content/www/us/en/support/discontinued-products.html

You can verify this product's discontinuance status at the Intel Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Josue O.

Intel Customer Support Technician