I own 6 intel nucs and my newest one has been giving me the most issues. It is a nuc 8i7BEH. Since setup it has frozen routinely anywhere between 1-3 days after reboot. Now I haven’t used it in a week and when I attempt to power it up it is just blinking. Appears to be a slow blink which would be the 1 in 5 seconds. According to intel this is a power circuit issue.
If I hold the power button I get a blue then amber blink then it goes back to the 5 second slow blink.
Anyone have any input or experience with this? Thanks!
Sounding like a hardware failure...😣
After verifying that your warranty is still active (here: Determine if Your Product Is Still Under Warranty), you need to directly contact Intel Customer Support to initiate the RMA process (you cannot do this through the forums). Here are pages where you can lookup contact information, including local phone numbers, by geography:
You can use the online forms service or email, but I actually recommend calling them directly. The above links provide local or toll-free numbers in most countries and support most local languages. You could also use the chat service (start here: Intel Customer Support Chat), but understand that this service is offered in English only and is subject to the normal (9:00-5:00 M-F) office hours in the Pacific (UTC-8) time zone.
Hope this helps,