Intel® NUCs
Assistance in Intel® NUC products
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Nuc5i3ryh: no display on hdmi


I have been using this NUC with no problems. It's normally set up as a headless unit, and I ssh into it. However, occasionally I plug it into a monitor, with no problems. A few weeks ago, the display did not come on, even though I was still able to remote in. I should have done something about it then, as I have now got an even bigger problem. This evening, I can't remote in, and cannot get the display up. Pressing the power button for 3 seconds makes it turn orange, so I know I'm in the BIOS, but I can't do anything. I'm lost.

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2 Replies

Hello DGaun2,

Thank you for posting on the Intel® communities.


I would like to inform you that the Intel® NUC Kit NUC5i3RYH has been discontinued and are under the status of "End Of Interactive Support".

You can verify this product's discontinuance status at > Product Status > "Discontinued".


I am moving this thread to the Discontinued Products forum for peer-to-peer support.

Please keep in mind that Intel will not provide any assistance on the Community since this is a peer-to-peer forum.


You may also find the Discontinued Products website helpful to address your request.


Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

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Super User Retired Employee

This is not the first time I have seen a report of the HDMI connector failing on an RY unit. To verify that this is the only thing that has gone wrong, please try connecting your monitor via the mini-DisplayPort interface.


Hope this helps,


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