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CChen35
Novice
811 Views

Nuc6i7kyk 溫度居高不下 時常飆破100度c 及 顯示驅動會造成adobe premiere pro 2018畫面呈現綠色的問題

你好:

有人的nuc6i7kyk溫度常常破100度c嗎?

我的電腦最近安裝個驅動程式或是上個網頁都能飆到80~100度

待機時溫度都在66度左右,剛買這台電腦的時候我記得待機溫度是在45~50度之間

最近明顯有異常

有時畫面會閃黑一下,感覺好像顯示有點問題

另外

我安裝

版本23.20.16.4944 和 版本24.20.100.6025 的顯示驅動都會讓我的premere pro cc 2018顯示綠畫面

我只能用回23.20.16.4901才顯示正常,請問何解?

最後想問Intel有沒有舊Nuc6i7kyk 付費更換升級Nuc8i7hvk的計畫阿...

我用這台2年了問題一直很多...真的不像旗艦該有的表現

不過Intel售後服務一直很好是我選用Intel的主要原因

目前等待問題被解決

0 Kudos
4 Replies
idata
Community Manager
100 Views

Hello 咩爸,

 

 

I understand that you are having temperature problems with the unit and you would also like to check if there is a way to upgrade from the NUC6i7KYK to the NUC8i7HVK.

 

 

Regarding this, I would like to first suggest you to run a processor diagnostic to make sure that there is no problem with the processor itself. You can download the software for free from the link below:

 

 

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Intel ® Processor Diagnostic Tool.

 

 

When you are done with the diagnostic, please attach the results to this thread. Also, regarding your second question, we do not have a way to change your NUC for one of the new ones, we do not have that kind of pay-to-upgrade option. I apologize for any inconvenience.

 

 

 

Regards,

 

David V
idata
Community Manager
100 Views

Hello 咩爸,

 

 

I am following up with your case and see that we have not heard back from you.

 

 

If you need more assistance do not hesitate to reply.

 

 

 

Regards,

 

David V
CChen35
Novice
100 Views

確實機器有問題,後來申請維修支援了,感謝

idata
Community Manager
100 Views

Hello 咩爸,

 

 

Thank you for your response.

 

 

I will then proceed to close this request for now. If you need any more assistance do not hesitate to reply.

 

 

 

Regards,

 

David V
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