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12547 Discussions

Odd HDMI behaviour with NUC11TNHi3

stayglued
Beginner
1,398 Views

Hey, I was wondering if anyone could help me with an issue I've been encountering. I've just bought a new NUC11TNHi3 which has 2 HDMI 2.0b ports, but for some reason when using a regular HDMI lead in the 2nd port, Intel Graphics registers the connector type as "DisplayPort" which restricts the colour range to Limited RGB as the quantization option is unavailable. Conversely, the issue doesn't appear in HDMI Port 1 but with that connection I am unable to utilise HDR as the screen just turns to black. Any help would be greatly appreciated.

0 Kudos
20 Replies
stayglued
Beginner
1,376 Views

I forgot to mention, I currently have the latest BIOS installed (0062) and the operating system is Windows 10.

DeividA_Intel
Moderator
1,358 Views

Hello stayglued,  

  


Thank you for posting on the Intel® communities. I understand you are having issues with your Intel® NUC 11 Pro Kit NUC11TNHi3.

  


In order to better assist you, please provide the following:  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  

2. Provide the Report for Intel® Graphics Drivers: 

3. What is the brand and model name of your monitor?

4. Can you share a picture or a video where we can see this issue when you connect the HDMI?

5. Have you performed any BIOS changes besides the update?

  


Regards,  

Deivid A. 

Intel Customer Support Technician 


stayglued
Beginner
1,248 Views

Hello

 

After a lot of trial and error, I got the NUC to play HDR; however, I am unable to output the display to 10 or 12-Bit meaning the HDR function is rendered useless. Whenever I select 10 or 12 bit in the Intel Graphics Command Center, the screen either goes black or the screen flickers on and off erratically.

 

1)

# SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"03/02/2022"
Time:"00:00:09.2890798"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"Intel Corporation"
BIOS Mode:"UEFI"
BIOS Version/Date:"Intel Corp. TNTGL357.0062.2021.1203.1108 , 03/12/2021 12:00 AM"
CD or DVD:"Not Available"
Embedded Controller Version:"255.255"
Platform Role:"Desktop"
Processor:"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz , GenuineIntel"
Secure Boot State:"On"
SMBIOS Version:"3.3"
Sound Card:"USB Audio Device"
System Manufacturer:"Intel(R) Client Systems"
System Model:"NUC11TNHi3"
System SKU:"BNUC11TNHi30000/1/2/5/6"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"0.0.0.0000"
- "Intel(R) UHD Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) UHD Graphics"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics"
CoInstallers:"oem41.inf,iTGLD_w10_DS,Internal,Intel(R) UHD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmdn64.sys"
Driver Date:"12/03/2021 12:00 AM"
Driver Path:"C:\Windows\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igdkmdn64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"30.0.101.1191"
INF:"oem41.inf"
INF Section:"iTGLD_w10_DS"
Install Date:"Not Available"
Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_9A78&SUBSYS_30028086&REV_01\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"59 Hz"
Refresh Rate - Maximum:"0 Hz"
Refresh Rate - Minimum:"Not Available"
Resolution:"3840 X 2160"
Scan Mode:"Noninterlaced"
Service Name:"igfxn"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) UHD Graphics Family"
- "Memory"
Physical Memory (Available):"11.25 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15.63 GB"
- "BANK 0"
Capacity:"8 GB"
Channel:"Controller0-ChannelA-DIMM0"
Configured Clock Speed:"2133 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"First position"
Manufacturer:"SK Hynix"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"HMA41GS6AFR8N-TF"
Serial Number:"415DA587"
Status:"Not Available"
Type:"Synchronous"
- "BANK 0"
Capacity:"8 GB"
Channel:"Controller1-ChannelA-DIMM0"
Configured Clock Speed:"2133 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"Second position"
Manufacturer:"SK Hynix"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"HMA41GS6AFR8N-TF"
Serial Number:"415DA589"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"TNTGL357.0062.2021.1203.1108, INTEL - 3E"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"12/03/2021 12:00 AM"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"Intel Corporation"
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"NUC11TNBi3"
Serial Number:"BTTN146000TL"
Status:"OK"
Version:"M11908-403"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Bluetooth Device (Personal Area Network)"
Availability:"Running or Full Power"
Caption:"Bluetooth Device (Personal Area Network)"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"bthpan.sys"
Driver Date:"06/21/2006 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\bthpan.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.1"
Index:"0013"
INF:"bthpan.inf"
INF Section:"BthPan.Install"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"Not Available"
MAC Address:"F0:9E:4A:65:04:0E"
Manufacturer:"Microsoft"
Media Type:
Net Connection ID:"Bluetooth Network Connection"
NetCfgInstanceId:"{403D9F9B-EE1D-4B7A-B1B7-BF06F5D3BE7E}"
Number of VLANs:"0"
PNP Device ID:"BTH\MS_BTHPAN\6&371086A8&0&2"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Bluetooth Device (Personal Area Network)"
Service Name:"BthPan"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
- "Intel(R) Ethernet Controller (3) I225-LM"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Ethernet Controller (3) I225-LM"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Controller+(3)+I225+LM"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"e2f68.sys"
Driver Date:"09/22/2020 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\e2f68.sys"
Driver Provider:"Intel"
Driver Version:"1.0.2.6"
ETrackID:"Not Available"
Index:"0012"
INF:"oem13.inf"
INF Section:"E15F2_3.10.0.1..17763"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"PCI bus 87, device 0, function 0"
MAC Address:"48:21:0B:26:54:F0"
Manufacturer:"Intel"
Media Type:
Net Connection ID:"Ethernet"
NetCfgInstanceId:"{7A5FA724-8221-4955-A602-259BFDD15673}"
Number of VLANs:"0"
NVM Version:"16.87"
Part Number:"G23456-000"
PNP Device ID:"PCI\VEN_8086&DEV_15F2&SUBSYS_30028086&REV_03\48210BFFFF2654F000"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Ethernet Controller (3) I225-LM"
Service Name:"e2fexpress"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*InterruptModeration:Interrupt Moderation:"Enabled (1)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Packet:"Disabled (1514)"
*LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"
*ModernStandbyWoLMagicPacket:Wake from S0ix on Magic Packet:"Enabled (1)"
*NumRssQueues:Maximum Number of RSS Queues:"4 Queues (4)"
*PMARPOffload:ARP Offload:"Enabled (1)"
*PMNSOffload:NS Offload:"Enabled (1)"
*PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"
*ReceiveBuffers:Receive Buffers:"1024 (1024)"
*SelectiveSuspend:Selective Suspend:"Disabled (0)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*SSIdleTimeout:Selective Suspend Idle Timeout:"5 (5)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*TransmitBuffers:Transmit Buffers:"1024 (1024)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
DMACoalescing:DMA Coalescing:"Disabled (0)"
EEELinkAdvertisement:Energy Efficient Ethernet:"Off (0)"
EnableLLI:Low Latency Interrupts:"Disabled (0)"
EnablePME:Enable PME:"Enabled (1)"
ITR:Interrupt Moderation Rate:"Low (64)"
LLIPorts:Low Latency Interrupt Ports:
LogLinkStateEvent:Log Link State Event:"Enabled (51)"
MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"
WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"
WakeOnLink:Wake on Link Settings:"Forced (2)"
- "Intel(R) Wi-Fi 6 AX201 160MHz"
Access Point:"40:0d:10:3f:86:2f"
Authentication:"WPA2-Personal"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Wi-Fi 6 AX201 160MHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Wi+Fi+6+AX201+160MHz"
Channel:"48"
Cipher:"CCMP"
CoInstallers:"Not Available"
Connection Mode:"Auto Connect"
Default IP Gateway:"192.168.0.1"
DHCP Enabled:"Yes"
DHCP Lease Expires:"03/02/2022 11:28 PM"
DHCP Lease Obtained:"03/01/2022 11:28 PM"
DHCP Server:"192.168.0.1"
Driver:"Netwtw10.sys"
Driver Date:"11/28/2021 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\Netwtw10.sys"
Driver Provider:"Intel"
Driver Version:"22.110.0.2"
Index:"0001"
INF:"oem66.inf"
INF Section:"Install_GEN_QSR_HrP_201_AX_2x2_WinT_non_6e"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"192.168.0.50;fe80::d498:b266:45ed:1a9f"
IP Subnet:"255.255.255.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"PCI bus 0, device 20, function 3"
MAC Address:"F0:9E:4A:65:04:0A"
Manufacturer:"Intel Corporation"
Media Type:
Net Connection ID:"WiFi"
NetCfgInstanceId:"{4BA39BA5-EC6F-4EC8-BB45-74EB43B027BB}"
Network Name:"wireless-5"
Network Type:"Infrastructure"
Number of VLANs:"0"
PNP Device ID:"PCI\VEN_8086&DEV_A0F0&SUBSYS_00748086&REV_20\3&11583659&0&A3"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Wi-Fi 6 AX201 160MHz"
Profile:"wireless-5"
Radio Type:"802.11ac"
Receive Rate:"866.7 Mbps"
Service Name:"Netwtw10"
Signal Strength:"81%"
State:"connected"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Transmit Rate:"866.7 Mbps"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"
*PacketCoalescing:Packet Coalescing:"Enabled (1)"
*PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"
*PMNSOffload:NS offload for WoWLAN:"Enabled (1)"
*PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
BgScanGlobalBlocking:Global BG Scan blocking:"Never (0)"
ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"
ChannelWidth52:Channel Width for 5GHz:"Auto (1)"
CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"
FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"
IbssTxPower:Transmit Power:"5. Highest (100)"
IEEE11nMode:802.11n/ac/ax Wireless Mode:"4. 802.11ax (3)"
MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"
RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"
RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"
ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"
uAPSDSupport:U-APSD support:"Disabled (0)"
WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)"
- "Operating System"
.Net Framework Version:"4.0,4.8"
Boot Device:"\Device\HarddiskVolume1"
Locale:"United Kingdom"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 10 Home"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"2.88 GB"
Physical Memory (Available):"11.26 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15.63 GB"
System Directory:"C:\Windows\system32"
Version:"10.0.19044 Build 19044"
Virtual Memory (Available):"13.01 GB"
Virtual Memory (Total):"18.51 GB"
Windows Directory:"C:\Windows"
- "Installed Updates"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB5003791:"Update [10/6/2021]"
KB5005699:"Security Update [10/6/2021]"
KB5010415:"Update [3/1/2022]"
KB5010472:"Update [3/1/2022]"
KB5011352:"Security Update [3/1/2022]"
- "Processor"
- "11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 140 Stepping 1"
- "Chipset Name":"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=11th+Gen++Core+i3+1115G4+"
CPU Speed:"3.00 GHz"
Current Voltage:"8. volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.546"
Ext. Family:"Not Available"
Family:"Not Available"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"2 x 96 KB"
Level 2 Cache:"2 x 2560 KB"
Level 3 Cache:"6 MB"
Load:"6%"
Manufacturer:"GenuineIntel"
Model:"140"
Name:"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Number of Cores:"2"
Number of Cores Enabled:"2"
Number of Logical Processors:"4"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF000806C1"
Revision:"Not Available"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"1"
Version:"Not Available"
- "Storage"
- "CT500MX500SSD1"
Capablities:"Random Access, Supports Writing, SMART Notification"
Caption:"CT500MX500SSD1"
Cylinder - Total:"60801"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00 AM"
Driver Version:"10.0.19041.789"
Error Code:"Device is working properly"
Firmware Revision:"M3CR023"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"IDE"
Manufacturer:"(Standard disk drives)"
Model:"CT500MX500SSD1"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"3"
Physical Sector Size:"512"
PNP Device ID:"SCSI\DISK&VEN_&PROD_CT500MX500SSD1\4&127E6FD5&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
Sectors - Per Track:"63"
Sectors - Total:"976768065"
Serial Number:"1936E21E0885"
Size:"465.76 GB"
Size – Available:"328.18 GB"
SMART Attributes:"Self-Test: 30 minutes, OK, Short Self-Test: 2 minutes, OK"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"15504255"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"Not Available"
Serial Number:"8210E508"
Size:"464.64 GB"
Size – Available:"328.18 GB"
Status:"Not Available"
Volume Dirty:"No"
- "SMART"
0x01 Raw Read Error Rate:0:"0"
0x05 Reallocated Sector Count:0:"10"
0x09 Power-On Hours:1363:"0"
0x0C Power Cycle Count:831:"0"
0xAB Program Fail Count:0:"0"
0xAC Erase Fail Count:0:"0"
0xAD Wear Leveling Count:119:"0"
0xAE Power-off Retract Count:197:"0"
0xB7 SATA Downshift Count:0:"0"
0xB8 End-to-End Error Detection Count:0:"0"
0xBB Uncorrectable Error Count:0:"0"
0xC2 Internal Device Temperature:43° C:"0"
0xC4 Reallocation Count:0:"0"
0xC5 Current Pending Errors Count:0:"0"
0xC6 Uncorrectable Sector Count:0:"0"
0xC7 CRC Error Count:0:"0"
0xCA Data Address Mark Errors:7:"1"
0xCE Flying Height:0:"0"
0xD2 Vibration During Write:0:"0"
...#SSU#...

 

2)

 


Report Date: Wednesday, 02 March 2022
Report Time [hh:mm:ss]: 04:20:52 PM
Operating System: Microsoft Windows 10 Home 10.0.19044
IGCC Version: 1.100.3407.0
Language: en-GB
Physical Memory: 15.63 GB
Current Resolution: 3840x2160

 

Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz
Processor Speed: 2995 MHz
GFX Driver Name: Intel® UHD Graphics
Shader Version: 5.1
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vendor ID: 8086
Device ID: 9A78
Device Revision: 01
GFX Driver Version: 30.0.101.1191
Dedicated RAM: 0 GB
Shared RAM: 8 GB
Max Supported Displays: 4
GFX Vulcan: 1.2.197
GFX GOP: 17.0.1052

 

* Devices connected to the Graphics Accelerator *


Active Displays: 1

 


* Digital Display 1 *

Display Name: BenQ PJ
Display Type: Digital
Serial Number: -
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: HDMI


Maximum Image Size
Horizontal - 0 inches
Vertical - 0 inches


Supported Modes
640 x 480 (60p Hz)
640 x 480 (67p Hz)
640 x 480 (72p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 480 (60i Hz)
720 x 480 (60p Hz)
720 x 576 (50i Hz)
720 x 576 (50p Hz)
800 x 600 (60p Hz)
800 x 600 (72p Hz)
800 x 600 (75p Hz)
832 x 624 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (70p Hz)
1024 x 768 (75p Hz)
1024 x 768 (120p Hz)
1152 x 870 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 800 (60p Hz)
1280 x 800 (120p Hz)
1280 x 1024 (60p Hz)
1280 x 1024 (75p Hz)
1440 x 900 (60p Hz)
1600 x 1200 (60p Hz)
1920 x 1080 (24p Hz)
1920 x 1080 (25p Hz)
1920 x 1080 (30p Hz)
1920 x 1080 (50p Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (60i Hz)
3840 x 2160 (24p Hz, 4K)
3840 x 2160 (25p Hz, 4K)
3840 x 2160 (30p Hz, 4K)
3840 x 2160 (50p Hz, 4K)
3840 x 2160 (60p Hz, 4K)


Power Management Support
-


Raw EDID:
00 FF FF FF FF FF FF 00 09 D1 03 BE 2B 00 00 00
30 1E 01 03 80 00 00 78 0F 48 18 A9 53 4E AA 25
0D 48 65 BD EF 80 81 C0 81 00 81 80 95 00 A9 40
D1 C0 61 7C 81 3C 04 74 00 30 F2 70 5A 80 B0 58
8A 00 00 00 00 00 00 1E 00 00 00 FD 00 17 78 0F
87 3C 00 0A 20 20 20 20 20 20 00 00 00 FE 00 42
45 4E 51 0A 20 20 20 20 20 20 20 20 00 00 00 FC
00 42 65 6E 51 20 50 4A 0A 20 20 20 20 20 01 6B

02 03 58 71 52 10 1F 15 06 04 05 11 13 14 02 20
21 22 5D 5E 5F 61 60 23 09 07 07 83 01 00 00 7D
03 0C 00 10 00 38 3C 20 C0 70 01 02 03 01 40 04
93 06 08 10 16 18 10 48 10 78 10 A8 10 67 D8 5D
C4 01 78 80 03 E3 05 F7 81 E2 00 FF E6 06 0F 01
8B 60 12 E4 0F 00 00 03 04 74 00 30 F2 70 5A 80
B0 58 8A 00 00 00 00 00 00 1E 08 E8 00 30 F2 70
5A 80 B0 58 8A 00 00 00 00 00 00 1E 00 00 00 F9

 


* Other names and brands are the property of their respective owners.

 

3) LG OLED55A16LA  TV & BenQ W2700 Projector

 

5) No changes to the BIOS except for the cooling configuration.

DeividA_Intel
Moderator
1,318 Views

Hello stayglued, 


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  

Regards,  

Deivid A.  

Intel Customer Support Technician  


stayglued
Beginner
1,248 Views

Hey

After a lot of trial and error, I got the NUC to play HDR; however, I am unable to output the display to 10 or 12-Bit meaning the HDR function is rendered useless. Whenever I select 10 or 12 bit in the Intel Graphics Command Center, the screen either goes black or the screen flickers on and off erratically.

Below are the answers you requested:

1)

# SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"03/02/2022"
Time:"00:00:09.2890798"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"Intel Corporation"
BIOS Mode:"UEFI"
BIOS Version/Date:"Intel Corp. TNTGL357.0062.2021.1203.1108 , 03/12/2021 12:00 AM"
CD or DVD:"Not Available"
Embedded Controller Version:"255.255"
Platform Role:"Desktop"
Processor:"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz , GenuineIntel"
Secure Boot State:"On"
SMBIOS Version:"3.3"
Sound Card:"USB Audio Device"
System Manufacturer:"Intel(R) Client Systems"
System Model:"NUC11TNHi3"
System SKU:"BNUC11TNHi30000/1/2/5/6"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"0.0.0.0000"
- "Intel(R) UHD Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) UHD Graphics"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics"
CoInstallers:"oem41.inf,iTGLD_w10_DS,Internal,Intel(R) UHD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmdn64.sys"
Driver Date:"12/03/2021 12:00 AM"
Driver Path:"C:\Windows\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igdkmdn64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"30.0.101.1191"
INF:"oem41.inf"
INF Section:"iTGLD_w10_DS"
Install Date:"Not Available"
Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_9A78&SUBSYS_30028086&REV_01\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"59 Hz"
Refresh Rate - Maximum:"0 Hz"
Refresh Rate - Minimum:"Not Available"
Resolution:"3840 X 2160"
Scan Mode:"Noninterlaced"
Service Name:"igfxn"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) UHD Graphics Family"
- "Memory"
Physical Memory (Available):"11.25 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15.63 GB"
- "BANK 0"
Capacity:"8 GB"
Channel:"Controller0-ChannelA-DIMM0"
Configured Clock Speed:"2133 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"First position"
Manufacturer:"SK Hynix"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"HMA41GS6AFR8N-TF"
Serial Number:"415DA587"
Status:"Not Available"
Type:"Synchronous"
- "BANK 0"
Capacity:"8 GB"
Channel:"Controller1-ChannelA-DIMM0"
Configured Clock Speed:"2133 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"Second position"
Manufacturer:"SK Hynix"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"HMA41GS6AFR8N-TF"
Serial Number:"415DA589"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"TNTGL357.0062.2021.1203.1108, INTEL - 3E"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"12/03/2021 12:00 AM"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"Intel Corporation"
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"NUC11TNBi3"
Serial Number:"BTTN146000TL"
Status:"OK"
Version:"M11908-403"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Bluetooth Device (Personal Area Network)"
Availability:"Running or Full Power"
Caption:"Bluetooth Device (Personal Area Network)"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"bthpan.sys"
Driver Date:"06/21/2006 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\bthpan.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.1"
Index:"0013"
INF:"bthpan.inf"
INF Section:"BthPan.Install"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"Not Available"
MAC Address:"F0:9E:4A:65:04:0E"
Manufacturer:"Microsoft"
Media Type:
Net Connection ID:"Bluetooth Network Connection"
NetCfgInstanceId:"{403D9F9B-EE1D-4B7A-B1B7-BF06F5D3BE7E}"
Number of VLANs:"0"
PNP Device ID:"BTH\MS_BTHPAN\6&371086A8&0&2"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Bluetooth Device (Personal Area Network)"
Service Name:"BthPan"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
- "Intel(R) Ethernet Controller (3) I225-LM"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Ethernet Controller (3) I225-LM"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Controller+(3)+I225+LM"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"e2f68.sys"
Driver Date:"09/22/2020 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\e2f68.sys"
Driver Provider:"Intel"
Driver Version:"1.0.2.6"
ETrackID:"Not Available"
Index:"0012"
INF:"oem13.inf"
INF Section:"E15F2_3.10.0.1..17763"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"PCI bus 87, device 0, function 0"
MAC Address:"48:21:0B:26:54:F0"
Manufacturer:"Intel"
Media Type:
Net Connection ID:"Ethernet"
NetCfgInstanceId:"{7A5FA724-8221-4955-A602-259BFDD15673}"
Number of VLANs:"0"
NVM Version:"16.87"
Part Number:"G23456-000"
PNP Device ID:"PCI\VEN_8086&DEV_15F2&SUBSYS_30028086&REV_03\48210BFFFF2654F000"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Ethernet Controller (3) I225-LM"
Service Name:"e2fexpress"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*InterruptModeration:Interrupt Moderation:"Enabled (1)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Packet:"Disabled (1514)"
*LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"
*ModernStandbyWoLMagicPacket:Wake from S0ix on Magic Packet:"Enabled (1)"
*NumRssQueues:Maximum Number of RSS Queues:"4 Queues (4)"
*PMARPOffload:ARP Offload:"Enabled (1)"
*PMNSOffload:NS Offload:"Enabled (1)"
*PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"
*ReceiveBuffers:Receive Buffers:"1024 (1024)"
*SelectiveSuspend:Selective Suspend:"Disabled (0)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*SSIdleTimeout:Selective Suspend Idle Timeout:"5 (5)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*TransmitBuffers:Transmit Buffers:"1024 (1024)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
DMACoalescing:DMA Coalescing:"Disabled (0)"
EEELinkAdvertisement:Energy Efficient Ethernet:"Off (0)"
EnableLLI:Low Latency Interrupts:"Disabled (0)"
EnablePME:Enable PME:"Enabled (1)"
ITR:Interrupt Moderation Rate:"Low (64)"
LLIPorts:Low Latency Interrupt Ports:
LogLinkStateEvent:Log Link State Event:"Enabled (51)"
MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"
WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"
WakeOnLink:Wake on Link Settings:"Forced (2)"
- "Intel(R) Wi-Fi 6 AX201 160MHz"
Access Point:"40:0d:10:3f:86:2f"
Authentication:"WPA2-Personal"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Wi-Fi 6 AX201 160MHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Wi+Fi+6+AX201+160MHz"
Channel:"48"
Cipher:"CCMP"
CoInstallers:"Not Available"
Connection Mode:"Auto Connect"
Default IP Gateway:"192.168.0.1"
DHCP Enabled:"Yes"
DHCP Lease Expires:"03/02/2022 11:28 PM"
DHCP Lease Obtained:"03/01/2022 11:28 PM"
DHCP Server:"192.168.0.1"
Driver:"Netwtw10.sys"
Driver Date:"11/28/2021 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\Netwtw10.sys"
Driver Provider:"Intel"
Driver Version:"22.110.0.2"
Index:"0001"
INF:"oem66.inf"
INF Section:"Install_GEN_QSR_HrP_201_AX_2x2_WinT_non_6e"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"192.168.0.50;fe80::d498:b266:45ed:1a9f"
IP Subnet:"255.255.255.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"PCI bus 0, device 20, function 3"
MAC Address:"F0:9E:4A:65:04:0A"
Manufacturer:"Intel Corporation"
Media Type:
Net Connection ID:"WiFi"
NetCfgInstanceId:"{4BA39BA5-EC6F-4EC8-BB45-74EB43B027BB}"
Network Name:"wireless-5"
Network Type:"Infrastructure"
Number of VLANs:"0"
PNP Device ID:"PCI\VEN_8086&DEV_A0F0&SUBSYS_00748086&REV_20\3&11583659&0&A3"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Wi-Fi 6 AX201 160MHz"
Profile:"wireless-5"
Radio Type:"802.11ac"
Receive Rate:"866.7 Mbps"
Service Name:"Netwtw10"
Signal Strength:"81%"
State:"connected"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Transmit Rate:"866.7 Mbps"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"
*PacketCoalescing:Packet Coalescing:"Enabled (1)"
*PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"
*PMNSOffload:NS offload for WoWLAN:"Enabled (1)"
*PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
BgScanGlobalBlocking:Global BG Scan blocking:"Never (0)"
ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"
ChannelWidth52:Channel Width for 5GHz:"Auto (1)"
CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"
FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"
IbssTxPower:Transmit Power:"5. Highest (100)"
IEEE11nMode:802.11n/ac/ax Wireless Mode:"4. 802.11ax (3)"
MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"
RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"
RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"
ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"
uAPSDSupport:U-APSD support:"Disabled (0)"
WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)"
- "Operating System"
.Net Framework Version:"4.0,4.8"
Boot Device:"\Device\HarddiskVolume1"
Locale:"United Kingdom"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 10 Home"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"2.88 GB"
Physical Memory (Available):"11.26 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15.63 GB"
System Directory:"C:\Windows\system32"
Version:"10.0.19044 Build 19044"
Virtual Memory (Available):"13.01 GB"
Virtual Memory (Total):"18.51 GB"
Windows Directory:"C:\Windows"
- "Installed Updates"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB5003791:"Update [10/6/2021]"
KB5005699:"Security Update [10/6/2021]"
KB5010415:"Update [3/1/2022]"
KB5010472:"Update [3/1/2022]"
KB5011352:"Security Update [3/1/2022]"
- "Processor"
- "11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 140 Stepping 1"
- "Chipset Name":"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=11th+Gen++Core+i3+1115G4+"
CPU Speed:"3.00 GHz"
Current Voltage:"8. volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.546"
Ext. Family:"Not Available"
Family:"Not Available"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"2 x 96 KB"
Level 2 Cache:"2 x 2560 KB"
Level 3 Cache:"6 MB"
Load:"6%"
Manufacturer:"GenuineIntel"
Model:"140"
Name:"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Number of Cores:"2"
Number of Cores Enabled:"2"
Number of Logical Processors:"4"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF000806C1"
Revision:"Not Available"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"1"
Version:"Not Available"
- "Storage"
- "CT500MX500SSD1"
Capablities:"Random Access, Supports Writing, SMART Notification"
Caption:"CT500MX500SSD1"
Cylinder - Total:"60801"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00 AM"
Driver Version:"10.0.19041.789"
Error Code:"Device is working properly"
Firmware Revision:"M3CR023"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"IDE"
Manufacturer:"(Standard disk drives)"
Model:"CT500MX500SSD1"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"3"
Physical Sector Size:"512"
PNP Device ID:"SCSI\DISK&VEN_&PROD_CT500MX500SSD1\4&127E6FD5&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
Sectors - Per Track:"63"
Sectors - Total:"976768065"
Serial Number:"1936E21E0885"
Size:"465.76 GB"
Size – Available:"328.18 GB"
SMART Attributes:"Self-Test: 30 minutes, OK, Short Self-Test: 2 minutes, OK"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"15504255"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"Not Available"
Serial Number:"8210E508"
Size:"464.64 GB"
Size – Available:"328.18 GB"
Status:"Not Available"
Volume Dirty:"No"
- "SMART"
0x01 Raw Read Error Rate:0:"0"
0x05 Reallocated Sector Count:0:"10"
0x09 Power-On Hours:1363:"0"
0x0C Power Cycle Count:831:"0"
0xAB Program Fail Count:0:"0"
0xAC Erase Fail Count:0:"0"
0xAD Wear Leveling Count:119:"0"
0xAE Power-off Retract Count:197:"0"
0xB7 SATA Downshift Count:0:"0"
0xB8 End-to-End Error Detection Count:0:"0"
0xBB Uncorrectable Error Count:0:"0"
0xC2 Internal Device Temperature:43° C:"0"
0xC4 Reallocation Count:0:"0"
0xC5 Current Pending Errors Count:0:"0"
0xC6 Uncorrectable Sector Count:0:"0"
0xC7 CRC Error Count:0:"0"
0xCA Data Address Mark Errors:7:"1"
0xCE Flying Height:0:"0"
0xD2 Vibration During Write:0:"0"
...#SSU#...

 

2)

 


Report Date: Wednesday, 02 March 2022
Report Time [hh:mm:ss]: 04:20:52 PM
Operating System: Microsoft Windows 10 Home 10.0.19044
IGCC Version: 1.100.3407.0
Language: en-GB
Physical Memory: 15.63 GB
Current Resolution: 3840x2160

 

Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz
Processor Speed: 2995 MHz
GFX Driver Name: Intel® UHD Graphics
Shader Version: 5.1
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vendor ID: 8086
Device ID: 9A78
Device Revision: 01
GFX Driver Version: 30.0.101.1191
Dedicated RAM: 0 GB
Shared RAM: 8 GB
Max Supported Displays: 4
GFX Vulcan: 1.2.197
GFX GOP: 17.0.1052

 

* Devices connected to the Graphics Accelerator *


Active Displays: 1

 


* Digital Display 1 *

Display Name: BenQ PJ
Display Type: Digital
Serial Number: -
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: HDMI


Maximum Image Size
Horizontal - 0 inches
Vertical - 0 inches


Supported Modes
640 x 480 (60p Hz)
640 x 480 (67p Hz)
640 x 480 (72p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 480 (60i Hz)
720 x 480 (60p Hz)
720 x 576 (50i Hz)
720 x 576 (50p Hz)
800 x 600 (60p Hz)
800 x 600 (72p Hz)
800 x 600 (75p Hz)
832 x 624 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (70p Hz)
1024 x 768 (75p Hz)
1024 x 768 (120p Hz)
1152 x 870 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 800 (60p Hz)
1280 x 800 (120p Hz)
1280 x 1024 (60p Hz)
1280 x 1024 (75p Hz)
1440 x 900 (60p Hz)
1600 x 1200 (60p Hz)
1920 x 1080 (24p Hz)
1920 x 1080 (25p Hz)
1920 x 1080 (30p Hz)
1920 x 1080 (50p Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (60i Hz)
3840 x 2160 (24p Hz, 4K)
3840 x 2160 (25p Hz, 4K)
3840 x 2160 (30p Hz, 4K)
3840 x 2160 (50p Hz, 4K)
3840 x 2160 (60p Hz, 4K)


Power Management Support
-


Raw EDID:
00 FF FF FF FF FF FF 00 09 D1 03 BE 2B 00 00 00
30 1E 01 03 80 00 00 78 0F 48 18 A9 53 4E AA 25
0D 48 65 BD EF 80 81 C0 81 00 81 80 95 00 A9 40
D1 C0 61 7C 81 3C 04 74 00 30 F2 70 5A 80 B0 58
8A 00 00 00 00 00 00 1E 00 00 00 FD 00 17 78 0F
87 3C 00 0A 20 20 20 20 20 20 00 00 00 FE 00 42
45 4E 51 0A 20 20 20 20 20 20 20 20 00 00 00 FC
00 42 65 6E 51 20 50 4A 0A 20 20 20 20 20 01 6B

02 03 58 71 52 10 1F 15 06 04 05 11 13 14 02 20
21 22 5D 5E 5F 61 60 23 09 07 07 83 01 00 00 7D
03 0C 00 10 00 38 3C 20 C0 70 01 02 03 01 40 04
93 06 08 10 16 18 10 48 10 78 10 A8 10 67 D8 5D
C4 01 78 80 03 E3 05 F7 81 E2 00 FF E6 06 0F 01
8B 60 12 E4 0F 00 00 03 04 74 00 30 F2 70 5A 80
B0 58 8A 00 00 00 00 00 00 1E 08 E8 00 30 F2 70
5A 80 B0 58 8A 00 00 00 00 00 00 1E 00 00 00 F9

 


* Other names and brands are the property of their respective owners.

stayglued
Beginner
1,304 Views

I've tried sharing the results twice now but my posts keep disappearing.

stayglued
Beginner
1,249 Views

SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"03/02/2022"
Time:"00:00:09.2890798"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"Intel Corporation"
BIOS Mode:"UEFI"
BIOS Version/Date:"Intel Corp. TNTGL357.0062.2021.1203.1108 , 03/12/2021 12:00 AM"
CD or DVD:"Not Available"
Embedded Controller Version:"255.255"
Platform Role:"Desktop"
Processor:"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz , GenuineIntel"
Secure Boot State:"On"
SMBIOS Version:"3.3"
Sound Card:"USB Audio Device"
System Manufacturer:"Intel(R) Client Systems"
System Model:"NUC11TNHi3"
System SKU:"BNUC11TNHi30000/1/2/5/6"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"0.0.0.0000"
- "Intel(R) UHD Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) UHD Graphics"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics"
CoInstallers:"oem41.inf,iTGLD_w10_DS,Internal,Intel(R) UHD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmdn64.sys"
Driver Date:"12/03/2021 12:00 AM"
Driver Path:"C:\Windows\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igdkmdn64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"30.0.101.1191"
INF:"oem41.inf"
INF Section:"iTGLD_w10_DS"
Install Date:"Not Available"
Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_7235e197535e8934\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_9A78&SUBSYS_30028086&REV_01\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"59 Hz"
Refresh Rate - Maximum:"0 Hz"
Refresh Rate - Minimum:"Not Available"
Resolution:"3840 X 2160"
Scan Mode:"Noninterlaced"
Service Name:"igfxn"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) UHD Graphics Family"
- "Memory"
Physical Memory (Available):"11.25 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15.63 GB"
- "BANK 0"
Capacity:"8 GB"
Channel:"Controller0-ChannelA-DIMM0"
Configured Clock Speed:"2133 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"First position"
Manufacturer:"SK Hynix"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"HMA41GS6AFR8N-TF"
Serial Number:"415DA587"
Status:"Not Available"
Type:"Synchronous"
- "BANK 0"
Capacity:"8 GB"
Channel:"Controller1-ChannelA-DIMM0"
Configured Clock Speed:"2133 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"Second position"
Manufacturer:"SK Hynix"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"HMA41GS6AFR8N-TF"
Serial Number:"415DA589"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"TNTGL357.0062.2021.1203.1108, INTEL - 3E"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"12/03/2021 12:00 AM"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"Intel Corporation"
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"NUC11TNBi3"
Serial Number:"BTTN146000TL"
Status:"OK"
Version:"M11908-403"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Bluetooth Device (Personal Area Network)"
Availability:"Running or Full Power"
Caption:"Bluetooth Device (Personal Area Network)"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"bthpan.sys"
Driver Date:"06/21/2006 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\bthpan.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.1"
Index:"0013"
INF:"bthpan.inf"
INF Section:"BthPan.Install"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"Not Available"
MAC Address:"F0:9E:4A:65:04:0E"
Manufacturer:"Microsoft"
Media Type:
Net Connection ID:"Bluetooth Network Connection"
NetCfgInstanceId:"{403D9F9B-EE1D-4B7A-B1B7-BF06F5D3BE7E}"
Number of VLANs:"0"
PNP Device ID:"BTH\MS_BTHPAN\6&371086A8&0&2"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Bluetooth Device (Personal Area Network)"
Service Name:"BthPan"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
- "Intel(R) Ethernet Controller (3) I225-LM"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Ethernet Controller (3) I225-LM"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Controller+(3)+I225+LM"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"e2f68.sys"
Driver Date:"09/22/2020 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\e2f68.sys"
Driver Provider:"Intel"
Driver Version:"1.0.2.6"
ETrackID:"Not Available"
Index:"0012"
INF:"oem13.inf"
INF Section:"E15F2_3.10.0.1..17763"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"PCI bus 87, device 0, function 0"
MAC Address:"48:21:0B:26:54:F0"
Manufacturer:"Intel"
Media Type:
Net Connection ID:"Ethernet"
NetCfgInstanceId:"{7A5FA724-8221-4955-A602-259BFDD15673}"
Number of VLANs:"0"
NVM Version:"16.87"
Part Number:"G23456-000"
PNP Device ID:"PCI\VEN_8086&DEV_15F2&SUBSYS_30028086&REV_03\48210BFFFF2654F000"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Ethernet Controller (3) I225-LM"
Service Name:"e2fexpress"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*InterruptModeration:Interrupt Moderation:"Enabled (1)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Packet:"Disabled (1514)"
*LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"
*ModernStandbyWoLMagicPacket:Wake from S0ix on Magic Packet:"Enabled (1)"
*NumRssQueues:Maximum Number of RSS Queues:"4 Queues (4)"
*PMARPOffload:ARP Offload:"Enabled (1)"
*PMNSOffload:NS Offload:"Enabled (1)"
*PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"
*ReceiveBuffers:Receive Buffers:"1024 (1024)"
*SelectiveSuspend:Selective Suspend:"Disabled (0)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*SSIdleTimeout:Selective Suspend Idle Timeout:"5 (5)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*TransmitBuffers:Transmit Buffers:"1024 (1024)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
DMACoalescing:DMA Coalescing:"Disabled (0)"
EEELinkAdvertisement:Energy Efficient Ethernet:"Off (0)"
EnableLLI:Low Latency Interrupts:"Disabled (0)"
EnablePME:Enable PME:"Enabled (1)"
ITR:Interrupt Moderation Rate:"Low (64)"
LLIPorts:Low Latency Interrupt Ports:
LogLinkStateEvent:Log Link State Event:"Enabled (51)"
MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"
WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"
WakeOnLink:Wake on Link Settings:"Forced (2)"
- "Intel(R) Wi-Fi 6 AX201 160MHz"
Access Point:"40:0d:10:3f:86:2f"
Authentication:"WPA2-Personal"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Wi-Fi 6 AX201 160MHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Wi+Fi+6+AX201+160MHz"
Channel:"48"
Cipher:"CCMP"
CoInstallers:"Not Available"
Connection Mode:"Auto Connect"
Default IP Gateway:"192.168.0.1"
DHCP Enabled:"Yes"
DHCP Lease Expires:"03/02/2022 11:28 PM"
DHCP Lease Obtained:"03/01/2022 11:28 PM"
DHCP Server:"192.168.0.1"
Driver:"Netwtw10.sys"
Driver Date:"11/28/2021 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\Netwtw10.sys"
Driver Provider:"Intel"
Driver Version:"22.110.0.2"
Index:"0001"
INF:"oem66.inf"
INF Section:"Install_GEN_QSR_HrP_201_AX_2x2_WinT_non_6e"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"192.168.0.50;fe80::d498:b266:45ed:1a9f"
IP Subnet:"255.255.255.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"03/01/2022 11:28 PM"
Location:"PCI bus 0, device 20, function 3"
MAC Address:"F0:9E:4A:65:04:0A"
Manufacturer:"Intel Corporation"
Media Type:
Net Connection ID:"WiFi"
NetCfgInstanceId:"{4BA39BA5-EC6F-4EC8-BB45-74EB43B027BB}"
Network Name:"wireless-5"
Network Type:"Infrastructure"
Number of VLANs:"0"
PNP Device ID:"PCI\VEN_8086&DEV_A0F0&SUBSYS_00748086&REV_20\3&11583659&0&A3"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Wi-Fi 6 AX201 160MHz"
Profile:"wireless-5"
Radio Type:"802.11ac"
Receive Rate:"866.7 Mbps"
Service Name:"Netwtw10"
Signal Strength:"81%"
State:"connected"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Transmit Rate:"866.7 Mbps"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"
*PacketCoalescing:Packet Coalescing:"Enabled (1)"
*PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"
*PMNSOffload:NS offload for WoWLAN:"Enabled (1)"
*PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
BgScanGlobalBlocking:Global BG Scan blocking:"Never (0)"
ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"
ChannelWidth52:Channel Width for 5GHz:"Auto (1)"
CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"
FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"
IbssTxPower:Transmit Power:"5. Highest (100)"
IEEE11nMode:802.11n/ac/ax Wireless Mode:"4. 802.11ax (3)"
MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"
RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"
RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"
ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"
uAPSDSupport:U-APSD support:"Disabled (0)"
WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)"
- "Operating System"
.Net Framework Version:"4.0,4.8"
Boot Device:"\Device\HarddiskVolume1"
Locale:"United Kingdom"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 10 Home"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"2.88 GB"
Physical Memory (Available):"11.26 GB"
Physical Memory (Installed):"16 GB"
Physical Memory (Total):"15.63 GB"
System Directory:"C:\Windows\system32"
Version:"10.0.19044 Build 19044"
Virtual Memory (Available):"13.01 GB"
Virtual Memory (Total):"18.51 GB"
Windows Directory:"C:\Windows"
- "Installed Updates"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB5003791:"Update [10/6/2021]"
KB5005699:"Security Update [10/6/2021]"
KB5010415:"Update [3/1/2022]"
KB5010472:"Update [3/1/2022]"
KB5011352:"Security Update [3/1/2022]"
- "Processor"
- "11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 140 Stepping 1"
- "Chipset Name":"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=11th+Gen++Core+i3+1115G4+"
CPU Speed:"3.00 GHz"
Current Voltage:"8. volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.546"
Ext. Family:"Not Available"
Family:"Not Available"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"2 x 96 KB"
Level 2 Cache:"2 x 2560 KB"
Level 3 Cache:"6 MB"
Load:"6%"
Manufacturer:"GenuineIntel"
Model:"140"
Name:"11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz"
Number of Cores:"2"
Number of Cores Enabled:"2"
Number of Logical Processors:"4"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF000806C1"
Revision:"Not Available"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"1"
Version:"Not Available"
- "Storage"
- "CT500MX500SSD1"
Capablities:"Random Access, Supports Writing, SMART Notification"
Caption:"CT500MX500SSD1"
Cylinder - Total:"60801"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00 AM"
Driver Version:"10.0.19041.789"
Error Code:"Device is working properly"
Firmware Revision:"M3CR023"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"IDE"
Manufacturer:"(Standard disk drives)"
Model:"CT500MX500SSD1"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"3"
Physical Sector Size:"512"
PNP Device ID:"SCSI\DISK&VEN_&PROD_CT500MX500SSD1\4&127E6FD5&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
Sectors - Per Track:"63"
Sectors - Total:"976768065"
Serial Number:"1936E21E0885"
Size:"465.76 GB"
Size – Available:"328.18 GB"
SMART Attributes:"Self-Test: 30 minutes, OK, Short Self-Test: 2 minutes, OK"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"15504255"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"Not Available"
Serial Number:"8210E508"
Size:"464.64 GB"
Size – Available:"328.18 GB"
Status:"Not Available"
Volume Dirty:"No"
- "SMART"
0x01 Raw Read Error Rate:0:"0"
0x05 Reallocated Sector Count:0:"10"
0x09 Power-On Hours:1363:"0"
0x0C Power Cycle Count:831:"0"
0xAB Program Fail Count:0:"0"
0xAC Erase Fail Count:0:"0"
0xAD Wear Leveling Count:119:"0"
0xAE Power-off Retract Count:197:"0"
0xB7 SATA Downshift Count:0:"0"
0xB8 End-to-End Error Detection Count:0:"0"
0xBB Uncorrectable Error Count:0:"0"
0xC2 Internal Device Temperature:43° C:"0"
0xC4 Reallocation Count:0:"0"
0xC5 Current Pending Errors Count:0:"0"
0xC6 Uncorrectable Sector Count:0:"0"
0xC7 CRC Error Count:0:"0"
0xCA Data Address Mark Errors:7:"1"
0xCE Flying Height:0:"0"
0xD2 Vibration During Write:0:"0"
...#SSU#...

stayglued
Beginner
1,300 Views

Driver:

Report Date: Wednesday, 02 March 2022
Report Time [hh:mm:ss]: 04:20:52 PM
Operating System: Microsoft Windows 10 Home 10.0.19044
IGCC Version: 1.100.3407.0
Language: en-GB
Physical Memory: 15.63 GB
Current Resolution: 3840x2160

 

Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz
Processor Speed: 2995 MHz
GFX Driver Name: Intel® UHD Graphics
Shader Version: 5.1
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vendor ID: 8086
Device ID: 9A78
Device Revision: 01
GFX Driver Version: 30.0.101.1191
Dedicated RAM: 0 GB
Shared RAM: 8 GB
Max Supported Displays: 4
GFX Vulcan: 1.2.197
GFX GOP: 17.0.1052

 

* Devices connected to the Graphics Accelerator *


Active Displays: 1

 


* Digital Display 1 *

Display Name: BenQ PJ
Display Type: Digital
Serial Number: -
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: HDMI


Maximum Image Size
Horizontal - 0 inches
Vertical - 0 inches


Supported Modes
640 x 480 (60p Hz)
640 x 480 (67p Hz)
640 x 480 (72p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 480 (60i Hz)
720 x 480 (60p Hz)
720 x 576 (50i Hz)
720 x 576 (50p Hz)
800 x 600 (60p Hz)
800 x 600 (72p Hz)
800 x 600 (75p Hz)
832 x 624 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (70p Hz)
1024 x 768 (75p Hz)
1024 x 768 (120p Hz)
1152 x 870 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 800 (60p Hz)
1280 x 800 (120p Hz)
1280 x 1024 (60p Hz)
1280 x 1024 (75p Hz)
1440 x 900 (60p Hz)
1600 x 1200 (60p Hz)
1920 x 1080 (24p Hz)
1920 x 1080 (25p Hz)
1920 x 1080 (30p Hz)
1920 x 1080 (50p Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (60i Hz)
3840 x 2160 (24p Hz, 4K)
3840 x 2160 (25p Hz, 4K)
3840 x 2160 (30p Hz, 4K)
3840 x 2160 (50p Hz, 4K)
3840 x 2160 (60p Hz, 4K)


Power Management Support
-


Raw EDID:
00 FF FF FF FF FF FF 00 09 D1 03 BE 2B 00 00 00
30 1E 01 03 80 00 00 78 0F 48 18 A9 53 4E AA 25
0D 48 65 BD EF 80 81 C0 81 00 81 80 95 00 A9 40
D1 C0 61 7C 81 3C 04 74 00 30 F2 70 5A 80 B0 58
8A 00 00 00 00 00 00 1E 00 00 00 FD 00 17 78 0F
87 3C 00 0A 20 20 20 20 20 20 00 00 00 FE 00 42
45 4E 51 0A 20 20 20 20 20 20 20 20 00 00 00 FC
00 42 65 6E 51 20 50 4A 0A 20 20 20 20 20 01 6B

02 03 58 71 52 10 1F 15 06 04 05 11 13 14 02 20
21 22 5D 5E 5F 61 60 23 09 07 07 83 01 00 00 7D
03 0C 00 10 00 38 3C 20 C0 70 01 02 03 01 40 04
93 06 08 10 16 18 10 48 10 78 10 A8 10 67 D8 5D
C4 01 78 80 03 E3 05 F7 81 E2 00 FF E6 06 0F 01
8B 60 12 E4 0F 00 00 03 04 74 00 30 F2 70 5A 80
B0 58 8A 00 00 00 00 00 00 1E 08 E8 00 30 F2 70
5A 80 B0 58 8A 00 00 00 00 00 00 1E 00 00 00 F9

 


* Other names and brands are the property of their respective owners.

stayglued
Beginner
1,297 Views

3) LG OLED55A16LA TV & BenQ w2700 Projector

5) No changes to the bios except for cooling

 

Also, after a lot of trial and error, I got the NUC to play HDR; however, I am unable to output the display to 10 or 12-Bit meaning the HDR function is rendered useless. Whenever I select 10 or 12 bit in the Intel Graphics Command Center, the screen either goes black or the screen flickers on and off erratically.

 

DeividA_Intel
Moderator
1,260 Views

Hello stayglued, 



Thanks for the information provided. Based on your issue, I would like you to try the following:



1. Update your graphics driver version to 30.0.101.1340:

2. Perform a BIOS recovery:

  1. Plug a USB device into a USB port of the Intel NUC when it’s turned off (not in Hibernate or Sleep mode), then power up Intel NUC.
    1. Download and save the RECOVERY.zip file for your Intel NUC unit into that USB device. 
    2. Extract/Unzip the RECOVERY.zip file.
    3. Power off your Intel NUC, keep the USB device in a USB port.
    4. Press and hold down the power button for three seconds, then release it before the 4-second shutdown override. The Power Button Menu appears.
    5. Press F4 to start a BIOS Recovery.
    6. Wait 2-5 minutes for the update to complete.
    7. The computer will either turn off when the recovery process is complete or it will prompt you to turn off the computer.
    8. Remove the USB flash drive.
    9. Restart the computer.

3. Check Windows updates for optional updates.



If the previous steps did not work, please provide the following:


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  

2. Have you confirmed if the TV and projector support HDR at 10 or 12-Bit?

3. What kind of connection are you using? (adapters, straight connection, HDMI, DP)

4. Can you take a video where we can see the issue?



Regards,  

Deivid A. 

Intel Customer Support Technician 


stayglued
Beginner
1,193 Views

1. The above mention steps didn't help, I can still only achieve 8-Bit dithered HDR. I've attached the Intel Support and Graphics summaries.

2. Yes, they are both at least 10-Bit compatiable

3. 4K/HDR capable HMDI leads

4. I fail to see the value of taking a photo of black screen stating no input connected.

stayglued
Beginner
1,187 Views

1. The above mention steps didn't help, I can still only achieve 8-Bit dithered HDR. I've attached the Intel Support and Graphics summaries.

2. Yes, they're both at least 10-Bit compatible

3. 4K/HDR capable HMDI leads

4. I fail to see the value of taking a photo of black screen stating no input connected.

DeividA_Intel
Moderator
1,134 Views

Hello stayglued, 


  

Thank you for the information provided 


  

I will proceed to check the issue internally and post back soon with more details. 


  

Best regards, 

Deivid A.  

Intel Customer Support Technician 


DeividA_Intel
Moderator
1,110 Views

Hello stayglued, 


As part of the research, can you try the following as a test?


1. Update your Intel® Chipset Device Software:

2. Update the graphics driver for the version recommended for your NUC:


Let me know if the issue persists.



Best regards, 

Deivid A.  

Intel Customer Support Technician 


stayglued
Beginner
1,099 Views

I tried the above and got the same results.

DeividA_Intel
Moderator
1,033 Views

Hello stayglued, 



Thank for the update. I will continue with the research and I will let you know as soon as I have any information for you.


Thanks for your comprehension.


  

Regards,  

Deivid A. 

Intel Customer Support Technician 


DeividA_Intel
Moderator
848 Views

Hello stayglued, 



In order to continue I would like to confirm the following":


1. Have you tried with different HDMI cables and/or Display Port?

2. Is the issue just for graphics or is affecting the audio as well?

3. Are you using straight connections or adapters?

4. Have you tried with a different monitor or TV?



Regards,  

Deivid A. 

Intel Customer Support Technician 


stayglued
Beginner
806 Views

Hello Deivid

It turns out the application which I was trying to use was operating in a windowed overlay mode even when running in full screen. I've resolved the issue and have been able to do achieve the following:

  • Get HDR and 10-Bit working correctly on HDMI 1 but with limited RGB due to the POCN converter.
  • Get 10-Bit and HDR working at 60hz on HDMI 2 with full RGB.

The only issue I have is that when I try to select a refresh rate below 50hz on HDMI 2 with HDR. When trying to run at 23hz for example, the screen receives no signal. Can you please advise what might be the cause of this?

To answer your above questions:

1) Yes
2) Just Graphics
3) Straight connections
4) Yes

 

DeividA_Intel
Moderator
784 Views

Hello stayglued, 


Thanks for the information provided. I am glad to know that you solved part of the issue. 


I will check this new issue with the frequency internally and I will let you know about any update on this matter.



Best regards, 

Deivid A.  

Intel Customer Support Technician 


DeividA_Intel
Moderator
672 Views

Hello stayglued, 



Based on the research performed, seems that the hardware issues look resolved and this may be related to the Microsoft Graphics Console.


At this point, try to check with Microsoft for further recommendations and steps.



Please keep in mind that this thread will no longer be monitored by Intel.  


Regards,  

Deivid A.  

Intel Customer Support Technician  


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