Opa! Alguma coisa deu errado durante a varredura.

[Bentovysk]

Bom dia pessoal!

Não estou conseguindo atualizar meus drivers no Assistente de driver e suporte Intel. Sempre aparece a mensagem "Opa! Alguma coisa deu errado durante a varredura."

Segue abaixo as informações do computador.

Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.71 GHz

Windows 10 pro, 22H2, 64bits

Windows Feature Experience Pack 120.2212.4190.0

Obrigado!

[AlHill]

What is the model number of your NUC?

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Bentovysk]

Olá, creio que são estas as informações.. caso eu não tenha mandado corretamente é só falar que procuro novamente.

Obrigado.

IdentifyingNumber = 08189QAK301376 

Name = 300E5M/300E5L 

UUID = 5AB1D72A-91DB-11E2-BF59-4786020C1C00

[Bentovysk]

Algumas outras informações sobre o sistema..

-----------------------------------------------------------------------------------------------

# SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"01/10/2023"
Time:"00:00:51.2916855"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"SAMSUNG ELECTRONICS CO., LTD."
BIOS Mode:"UEFI"
BIOS Version/Date:"American Megatrends Inc. P08RED.021.181123.ZW , 11/23/2018"
CD or DVD:"Not Available"
Embedded Controller Version:"255.255"
Platform Role:"Mobile"
Processor:"Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz , GenuineIntel"
Secure Boot State:"On"
SMBIOS Version:"3.0"
Sound Card:"NVIDIA Virtual Audio Device (Wave Extensible) (WDM)"
Sound Card:"Realtek High Definition Audio"
Sound Card:"Áudio Intel(R) para telas"
System Manufacturer:"SAMSUNG ELECTRONICS CO., LTD."
System Model:"300E5M/300E5L"
System SKU:"SCAI-A5A5-A5A5-A5A5-PRED"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"27.20.100.7987"
- "Intel(R) HD Graphics 620"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1,00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) HD Graphics 620"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+620"
CoInstallers:"oem12.inf,iKBLD_w10_DS,Internal,Intel(R) HD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmd64.sys"
Driver Date:"03/10/2020 09:00"
Driver Path:"C:\Windows\system32\DriverStore\FileRepository\igdlh64.inf_amd64_cc2f3842df008f96\igdkmd64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"27.20.100.7987"
INF:"oem12.inf"
INF Section:"iKBLD_w10_DS"
Install Date:"Not Available"
Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cc2f3842df008f96\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cc2f3842df008f96\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cc2f3842df008f96\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cc2f3842df008f96\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"11.X"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_5916&SUBSYS_C784144D&REV_02\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"60 Hz"
Refresh Rate - Maximum:"60 Hz"
Refresh Rate - Minimum:"60 Hz"
Resolution:"1366 X 768"
Scan Mode:"Noninterlaced"
Service Name:"igfx"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) HD Graphics Family"
- "NVIDIA GeForce 920MX"
Adapter Compatibility:"NVIDIA"
Adapter DAC Type:"Integrated RAMDAC"
Adapter RAM:"2,00 GB"
Availability:"Offline"
Bits Per Pixel:"Not Available"
Caption:"NVIDIA GeForce 920MX"
CoInstallers:"oem97.inf,Section001,Integrated RAMDAC,NVIDIA GeForce 920MX"
Color Table Entries:"Not Available"
Dedicated Video Memory:"Not Available"
Driver:"nvlddmkm.sys"
Driver Date:"07/20/2022 09:00"
Driver Path:"C:\Windows\system32\DriverStore\FileRepository\nvsmig.inf_amd64_adf7dde27b4b83ad\nvlddmkm.sys"
Driver Provider:"NVIDIA"
Driver Version:"31.0.15.1694"
INF:"oem97.inf"
INF Section:"Section001"
Install Date:"Not Available"
Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\nvsmig.inf_amd64_adf7dde27b4b83ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvsmig.inf_amd64_adf7dde27b4b83ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvsmig.inf_amd64_adf7dde27b4b83ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvsmig.inf_amd64_adf7dde27b4b83ad\nvldumdx.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 1, device 0, function 0"
Manufacturer:"NVIDIA"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"Not Available"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_10DE&DEV_134F&SUBSYS_C784144D&REV_A2\4&2AD89C32&0&00E0"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"Not Available"
Refresh Rate - Maximum:"Not Available"
Refresh Rate - Minimum:"Not Available"
Resolution:"Not Available"
Scan Mode:"Not Available"
Service Name:"nvlddmkm"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"NVIDIA GeForce 920MX"
- "Memory"
Physical Memory (Available):"17,67 GB"
Physical Memory (Installed):"24 GB"
Physical Memory (Total):"23,92 GB"
- "BANK 0"
Capacity:"16 GB"
Channel:"ChannelA-DIMM0"
Configured Clock Speed:"2133 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"First position"
Manufacturer:"0000"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"MVD416384MSD-24LV"
Serial Number:"CC070436"
Status:"Not Available"
Type:"Synchronous"
- "BANK 2"
Capacity:"8 GB"
Channel:"ChannelB-DIMM0"
Configured Clock Speed:"2133 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"Second position"
Manufacturer:"0000"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"Not Available"
Serial Number:"00000000"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"P08RED.021.181123.ZW, SECCSD - 1072009"
Caption:"Placa-mãe"
Chipset:"Not Available"
Date:"11/22/2018 09:00"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"SAMSUNG ELECTRONICS CO., LTD."
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"NP300E5M-XD1BR"
Serial Number:"123490EN400015"
Status:"OK"
Version:"SGL9046A07-C01-G001-S0001+10.0.15063"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Famatech RadminVPN Ethernet Adapter"
Availability:"Running or Full Power"
Caption:"Famatech RadminVPN Ethernet Adapter"
CoInstallers:"Not Available"
Default IP Gateway:"26.0.0.1"
DHCP Enabled:"No"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"RvNetMP60.sys"
Driver Date:"01/17/2018 12:00"
Driver Path:"C:\Windows\system32\drivers\RvNetMP60.sys"
Driver Provider:"Famatech"
Driver Version:"19.16.6.670"
Index:"0015"
INF:"oem64.inf"
INF Section:"RVpnNetMP.ndi"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"26.52.49.20;fe80::a52f:8c4f:984d:58a3;fdfd::1a34:3114"
IP Subnet:"255.0.0.0;64;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"01/10/2023 02:19"
Location:"Not Available"
MAC Address:"02:50:31:B2:9A:D3"
Manufacturer:"Famatech"
Media Type:
Net Connection ID:"Radmin VPN"
NetCfgInstanceId:"{F6CA033D-04B3-49A0-BE3E-2AB01B56B15D}"
Number of VLANs:"0"
PNP Device ID:"ROOT\NET\0000"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Famatech RadminVPN Ethernet Adapter"
Service Name:"RvNetMP60"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Agendador de pacotes de serviço:
Cliente para Redes Microsoft:
Compartilhamento Arquivos e Impressoras para Redes Microsoft:
Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link:
Driver de Protocolo LLDP da Microsoft:
Protocolo IP Versão 4 (TCP/IPv4):
Protocolo IP Versão 6 (TCP/IPv6):
Respondente de Descoberta de Topologia de Camada de Link:
- "Qualcomm Atheros QCA9377 Wireless Network Adapter"
Access Point:"c8:52:61:f7:7c:db"
Authentication:
Availability:"Running or Full Power"
Caption:"Qualcomm Atheros QCA9377 Wireless Network Adapter"
Channel:
Cipher:
CoInstallers:"Not Available"
Connection Mode:
Default IP Gateway:"192.168.0.1;fe80::ca52:61ff:fef7:7cdc"
DHCP Enabled:"Yes"
DHCP Lease Expires:"01/10/2023 03:23"
DHCP Lease Obtained:"01/10/2023 02:23"
DHCP Server:"192.168.0.1"
Driver:"Qcamain10x64.sys"
Driver Date:"12/07/2021 12:00"
Driver Path:"C:\Windows\system32\drivers\Qcamain10x64.sys"
Driver Provider:"Qualcomm Atheros Communications Inc."
Driver Version:"12.0.0.1159"
Index:"0001"
INF:"oem89.inf"
INF Section:"ATHR_DEV_OS63_988x_SS_NFA425_TF11.ndi.NTamd64"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"192.168.0.22;fe80::9d02:a8fa:279e:a848;2804:14c:87c5:d408::1422"
IP Subnet:"255.255.255.0;64;128"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"01/10/2023 02:19"
Location:"PCI bus 3, device 0, function 0"
MAC Address:"98:83:89:94:21:A3"
Manufacturer:"Qualcomm Atheros Communications Inc."
Media Type:
Net Connection ID:"Wi-Fi"
NetCfgInstanceId:"{49945FB3-AA8D-4F3F-8B0C-114E03C59FA6}"
Network Name:"CLARO_5G7A35D6"
Network Type:
Number of VLANs:"0"
PNP Device ID:"PCI\VEN_168C&DEV_0042&SUBSYS_4133144D&REV_31\4&45A3D65&0&00E5"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Qualcomm Atheros QCA9377 Wireless Network Adapter"
Profile:
Radio Type:
Receive Rate:
Service Name:"Qcamain10x64"
Signal Strength:
State:
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Transmit Rate:
Type:"Ethernet 802.3"
- "Service Bindings"
Agendador de pacotes de serviço:
Cliente para Redes Microsoft:
Compartilhamento Arquivos e Impressoras para Redes Microsoft:
Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link:
Driver de Protocolo LLDP da Microsoft:
Protocolo IP Versão 4 (TCP/IPv4):
Protocolo IP Versão 6 (TCP/IPv6):
Respondente de Descoberta de Topologia de Camada de Link:
- "Settings"
D0PCEnable:D0 PacketCoalescing:"Disable (0)"
roamPolicy:Roaming aggressiveness:"3.Medium (3)"
StaPreferredBand:Preferred Band:"1 - No Preference (1)"
StaWirelessMode:Wireless Mode:"12 - 11 a/b/g/n/ac (12)"
- "Realtek PCIe FE Family Controller"
Availability:"Running or Full Power"
Caption:"Realtek PCIe FE Family Controller"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"rt640x64.sys"
Driver Date:"06/16/2022 12:00"
Driver Path:"C:\Windows\system32\drivers\rt640x64.sys"
Driver Provider:"Realtek"
Driver Version:"10.60.615.2022"
Index:"0019"
INF:"oem95.inf"
INF Section:"RTL8105DisIntModer100M.ndi.NT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"01/10/2023 02:19"
Location:"PCI bus 2, device 0, function 0"
MAC Address:"98:83:89:76:B7:06"
Manufacturer:"Realtek"
Media Type:
Net Connection ID:"Ethernet"
NetCfgInstanceId:"{338D605A-D36C-4D06-A72E-67DF69E1D592}"
Number of VLANs:"0"
PNP Device ID:"PCI\VEN_10EC&DEV_8136&SUBSYS_C784144D&REV_07\4&33661C13&0&00E4"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Realtek PCIe FE Family Controller"
Service Name:"rt640x64"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Agendador de pacotes de serviço:
Cliente para Redes Microsoft:
Compartilhamento Arquivos e Impressoras para Redes Microsoft:
Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link:
Driver de Protocolo LLDP da Microsoft:
Protocolo IP Versão 4 (TCP/IPv4):
Protocolo IP Versão 6 (TCP/IPv6):
Respondente de Descoberta de Topologia de Camada de Link:
- "Settings"
*EEE:Energia Eficiente Ethernet:"Activado (1)"
*FlowControl:Controlo de Fluxo:"Rx & Tx Activados (3)"
*InterruptModeration:Moderação de Interrupção:"Activado (1)"
*IPChecksumOffloadIPv4:IPv4 Descarga de Checksum:"Rx & Tx Activados (3)"
*LsoV2IPv4:Descarga Large Send v2 (IPv4):"Activado (1)"
*LsoV2IPv6:Descarga Large Send v2 (IPv6):"Activado (1)"
*ModernStandbyWoLMagicPacket:Wake on magic packet when system is in the S0ix power state:"Desactivado (0)"
*NumRssQueues:Número Máximo de Filas RSS:"4 Filas (4)"
*PMARPOffload:Transferência ARP:"Activado (1)"
*PMNSOffload:Transferência NS:"Activado (1)"
*PriorityVLANTag:Prioridade & VLAN:"Prioridade & VLAN Activados (3)"
*ReceiveBuffers:Receber Memórias Intermédias:"512 (512)"
*RSS:Receber Side Scaling:"Activado (1)"
*SpeedDuplex:Velocidade & Duplex:"Auto Negociação (0)"
*TCPChecksumOffloadIPv4:TCP Descarga de Checksum (IPv4):"Rx & Tx Activados (3)"
*TCPChecksumOffloadIPv6:TCP Descarga de Checksum (IPv6):"Rx & Tx Activados (3)"
*TransmitBuffers:Transmitir Memórias Intermédias:"128 (128)"
*UDPChecksumOffloadIPv4:UDP Descarga de Checksum (IPv4):"Rx & Tx Activados (3)"
*UDPChecksumOffloadIPv6:UDP Descarga de Checksum (IPv6):"Rx & Tx Activados (3)"
*WakeOnMagicPacket:Pacote Wake on Magic:"Activado (1)"
*WakeOnPattern:Combinação do padrão Wake on:"Activado (1)"
PowerSavingMode:Power Saving Mode:"Activado (1)"
RegVlanid:VLAN ID:"0 (0)"
S5WakeOnLan:Desligar Despertar Aquando de Lan:"Activado (1)"
WolShutdownLinkSpeed:WOL & Desligar Velocidade Ligação:"10 Mbps Primeiro (0)"
- "Operating System"
.Net Framework Version:"2.0,3.0,3.5,4.0,4.8"
Boot Device:"\Device\HarddiskVolume1"
Locale:"Brasil"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 10 Pro"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"3,50 GB"
Physical Memory (Available):"17,67 GB"
Physical Memory (Installed):"24 GB"
Physical Memory (Total):"23,92 GB"
System Directory:"C:\Windows\system32"
Version:"10.0.19045 Build 19045"
Virtual Memory (Available):"20,70 GB"
Virtual Memory (Total):"27,42 GB"
Windows Directory:"C:\Windows"
- "Installed Updates"
KB2151757:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [02/11/2020]"
KB2151757:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [02/11/2020]"
KB2467173:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [02/11/2020]"
KB2467173:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [02/11/2020]"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB4562830:"Update [12/25/2020]"
KB4570334:"Security Update [9/27/2020]"
KB4577266:"Security Update [10/9/2020]"
KB4577586:"Update [3/23/2021]"
KB4580325:"Security Update [10/9/2020]"
KB4586864:"Security Update [11/13/2020]"
KB4589212:"Update [3/27/2021]"
KB4593175:"Security Update [12/10/2020]"
KB4598481:"Security Update [1/15/2021]"
KB5003242:"Security Update [5/12/2021]"
KB5007273:"Update [2/3/2022]"
KB5013624:"Update [7/1/2022]"
KB5014035:"Update [6/28/2022]"
KB5015684:"Update [1/10/2023]"
KB5020372:"Update [1/8/2023]"
KB5021233:"Security Update [1/10/2023]"
KB982573:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [02/11/2020]"
KB982573:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [02/11/2020]"
SP1:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [Not Available]"
SP1:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [Not Available]"
- "Processor"
- "Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 142 Stepping 9"
- "Chipset Name":"Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i5+7200U+CPU+"
CPU Speed:"2,511 GHz"
Current Voltage:"7. volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00"
Driver Path:"C:\Windows\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.2251"
Ext. Family:"Not Available"
Family:"Not Available"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"2 x 128 KB"
Level 2 Cache:"2 x 512 KB"
Level 3 Cache:"3 MB"
Load:"18%"
Manufacturer:"GenuineIntel"
Model:"142"
Name:"Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz"
Number of Cores:"2"
Number of Cores Enabled:"2"
Number of Logical Processors:"4"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF000806E9"
Revision:"Not Available"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"9"
Version:"Not Available"
- "Storage"
- "WDC WD10SPZX-21Z10T0"
Capablities:"Random Access, Supports Writing, SMART Notification"
Caption:"WDC WD10SPZX-21Z10T0"
Cylinder - Total:"121601"
Description:"Unidade de disco"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00"
Driver Version:"10.0.19041.1865"
Error Code:"Device is working properly"
Firmware Revision:"02.01A02"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"IDE"
Manufacturer:"(Unidades de disco padrão)"
Model:"WDC WD10SPZX-21Z10T0"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"4"
Physical Sector Size:"4096"
PNP Device ID:"SCSI\DISK&VEN_WDC&PROD_WD10SPZX-21Z10T0\4&599985D&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
Sectors - Per Track:"63"
Sectors - Total:"1953520065"
Serial Number:"WD-WX31A48CKZ0E"
Size:"931,51 GB"
Size – Available:"282,65 GB"
SMART Attributes:"Self-Test: 255 minutes, OK, Short Self-Test: 2 minutes, OK"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"31008255"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Disco Fixo Local"
File System:"NTFS"
Name:"WINDOWS X"
Serial Number:"6AA669EB"
Size:"240,8869972229 GB"
Size – Available:"21,4364585876465 GB"
Status:"Not Available"
Volume Dirty:"No"
- "D:"
Availability:"Not Available"
Caption:"D:"
Compression Method:"Not Compressed"
Description:"Disco Fixo Local"
File System:"NTFS"
Name:"BENTO"
Serial Number:"A6A971C7"
Size:"689,012691497803 GB"
Size – Available:"261,219924926758 GB"
Status:"Not Available"
Volume Dirty:"No"
- "SMART"
0x01 Raw Read Error Rate:0:"2"
0x03 Spin Up Time:1308:"21"
0x04 Start/Stop Count:49307:"0"
0x05 Reallocated Sector Count:0:"140"
0x07 Seek Error Rate:0:"0"
0x09 Power-On Hours:12206:"0"
0x0A Spin Retry Count:0:"0"
0x0B Calibration Retry Count:0:"0"
0x0C Power Cycle Count:3161:"0"
0xBF G-sense Rate/Servo Tracking:28265:"0"
0xC0 Unsafe Shutdown Count:128:"0"
0xC1 Load/Unload Cycle Count:74529:"0"
0xC2 Internal Device Temperature:39° C:"0"
0xC4 Reallocation Count:0:"0"
0xC5 Current Pending Errors Count:0:"0"
0xC6 Uncorrectable Sector Count:0:"0"
0xC7 CRC Error Count:1:"0"
0xC8 Write Error Rate:0:"0"
...#SSU#...

[Hugo_Intel]

Hello Bentovysk 

Thank you for posting on the Intel Communities. I am sorry to hear that you are experiencing issues when trying to use Intel® Driver & Support Assistant (Intel® DSA). 

Please follow the instruction in this article in order to troubleshoot this issue. 

Best Regards,  

Hugo O. 

Intel Customer Support Technician.

[Hugo_Intel]

Hello Bentovysk

I hope you are doing fine. 

Were you able to check the previous post? 

Let us know if you still need assistance. 

Best regards,  

Hugo O.  

Intel Customer Support Technician.

[Hugo_Intel]

Hello Bentovysk

I hope you are doing fine. 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards, 

Hugo O.  

Intel Customer Support Technician.