PBP LG 34 inches screen with NUC6i7KYK

[FLath]

Hello, I try for a while to share my LG34 ultrawide screen between my MacBook pro an my NUC using the PBP mode. Unfortunately, when I switch in PBP mode, the resolution of the NUC doesn’t adapt to the new size of the shared screen. I’m disappointed because my old pc with very standard specs switch perfectly in the same situation. Can you help me finding an issue? I tried to update the GPU, I changed the cable HDMI, DP... Nothing changes. Thanks’ for your help.

[Alberto_R_Intel]

FLath, Thank you for posting in the Intel® Communities Support.

Which Windows* version are you using?

You mentioned that you already updated the Graphics drivers of the Intel® NUC Kit NUC6i7KYK, just to make sure, is the Intel® driver version 25.20.100.6519 the one that you installed?

https://downloadcenter.intel.com/download/28602/Intel-HD-Graphics-Driver-for-Windows-10-for-NUC6i7KYK?product=89187

We can also try a BIOS update to version 0063, which is the latest, on the Intel® NUC using the F7 method:

https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html

https://downloadcenter.intel.com/download/28887/BIOS-Update-KYSKLi70-86A-?product=89187

Regards,

Alberto R.

Intel Customer Support Technician   

Under Contract to Intel Corporation

[FLath]

Hi Alberto, thanks for your prompt answer. I updated the bios and the gpu but the problem persist. My version is:

Microsoft Windows [version 10.0.18362.239]

KYSKLi70.86A.0063.2019.0614.2301

Do you have other suggestions?

Thank you for your assistance.

Best regards.

Frédéric Lathion

[Alberto_R_Intel]

Hi FLath, You are very welcome, thank you very much for letting us know that information.

We will do further research on this matter, as soon as I get any updates I will post all the details on this thread.

Regards,

Alberto R.

Intel Customer Support Technician   

Under Contract to Intel Corporation

[Alberto_R_Intel]

Hi FLath, I just received an update on this matter.

Just to let you know, the configuration that you are referring to is not supported by Intel®, for this scenario to adjust the screen resolution every time you need to go back to the Intel® NUC will be needed.

We apologize for any inconvenience.

Regards,

Alberto R.

Intel Customer Support Technician

Under Contract to Intel Corporation

[FLath]

Hello Alberto, Thank you for your answer and your concern. This is really inconvenient in ma way of working and im wondering to buy a new computer just because of this problem. Do you think the support of PBP could be resolved with a future update of my NUC?

I dident get you about how adjusting the resolution to use properly the pc in PBP mode, screen shared mode. Im not able to have a usable resolution in this way.

Thank you in advance for your answers.

Best regards.

Frédéric Lathion