Phantom Canyon NUC11PHKi7C Display Output Issue

[Shaunn]

I am using it with a Dell S2721DGF via USB - C (NUC side) > Displayport cable.

1440p 144hz and 165hz only works with 6bit color. The cable i am using worked with a previous laptop I owned at 1440p 165hz and 8bit color. With the nuc, only 1440p 120hz does 8bit color fine though. Any idea how i could get 1440p 165hz to work at 8 bit color?

[David_G_Intel]

Hello Shaunn

Thank you for posting on the Intel️® communities. 

Please share with us the following information:

• Intel® System Support Utility (Intel® SSU) report
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 
• Intel® Graphics Command Center report
  • Open the application
  • "Support" > "System Diagnostic" > "Generate Report

Regards, 

David G 

Intel Customer Support Technician

[DeividA_Intel]

Hello Shaunn,  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

Regards,  

Deivid A.  

Intel Customer Support Technician  

[David_G_Intel]

Hello Shaunn

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards, 

David G.

Intel Customer Support Technician